Status: Unconfirmed Owner: ---- Labels: Type-Bug Pri-2 OS-All Area-Misc New issue 19430 by vtjballeng: cannot use adobe reader to view pdf in your web browser. reader will now exit. please exit your browser and try again. http://code.google.com/p/chromium/issues/detail?id=19430
Chrome Version : 2.0.172.39 URLs (if applicable) : any new web pdf file (http://www.irs.gov/pub/irs- pdf/fw4.pdf) Other browsers tested: Add OK or FAIL after other browsers where you have tested this issue: Firefox 3.x: OK IE 8: OK What steps will reproduce the problem? 1. Open Chrome and open any new pdf file. (the error screen does not re- appear when opening the same link again) 2. 3. What is the expected result? Seamless opening in Chrome as happens in IE or FF. What happens instead? The attached screenshot a blank PDF Pro Window with the following error "cannot use adobe reader to view pdf in your web browser. reader will now exit. please exit your browser and try again." Despite the error, if you click ok on this dialog box, the Chrome window will still try to load the file. Please provide any additional information below. Attach a screenshot if possible. This case was erroneously dismissed in Issue# 11551. This happens on a workstation with plugins properly associated Using Adobe Pro 8.1.3 or 8.1.4. Affected users appear to be overwhelmingly using Adobe Pro. There are many strong logistical reasons to have Adobe Pro x.x.x and ask NOT to have Adobe Reader y.y.y installed for proper function within the web browser. All other web browsers tested worked fully with Adobe Pro 8.1.3 and this issue is specific to Chrome only. No problem with the same installation on Windows XP SP3 using older Adobe Pro 8.1.2. The issue only appeared with Windows 7 x64 RTM with Adobe Pro 8.1.3. Attachments: chrome-adobe-failure.png 20.0 KB chrome-adobe-plugin.png 13.5 KB -- You received this message because you are listed in the owner or CC fields of this issue, or because you starred this issue. You may adjust your issue notification preferences at: http://code.google.com/hosting/settings --~--~---------~--~----~------------~-------~--~----~ Automated mail from issue updates at http://crbug.com/ Subscription options: http://groups.google.com/group/chromium-bugs -~----------~----~----~----~------~----~------~--~---
