You can point them to products like the Elfiq load balancer. It's 
cheap, and works well for that kind of thing.

http://www.elfiq.com/

HT

At 01/11/2007, The Father wrote:
>One of our customers is looking to us to provide a failover method for
>their two internet access links.  Normally this wouldn't be a problem
>but the customer has public IPs that were assigned to them from ISP-A
>(we're ISP-B) and they use them for servers behind ISP-B's connection.
>They would like it so that when ISP-A goes down, the link that we
>provide becomes primary and inbound and outbound traffic.  Does anyone
>know of a Cisco (or other vendor) solution that could take care of
>this?  I've tried explaining that for customers in these situations, BGP
>and public ASN/CIDR blocks are what's normally required for this to work.
>
>Thanks.
>
>Jose
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