http://lamp.elasalle.com
Awesome reports, SmartNet contract management (even if it was purchased from
a 3rd party vendor), credit manager, ability to change coverage level,
associate modules with the chassis, update site information etc.
On 5/19/08 1:00 PM, "Phil Mayers" <[EMAIL PROTECTED]> wrote:
> All,
>
> We seem to have an incredibly hard time managing our maintenance contracts.
>
> Quite aside from the vagaries of CCO ("Sorry sir, your contracts have
> disappared from your profile, no TAC access for *you*") we are unable to
> gather all our maintenance into one (or a small number of) contract(s)
> and what contracts we have are very difficult to inventory.
>
> It goes without saying that SCC is a bad joke.
>
> Do any of you manage to do it better? How?
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