I have always found a good partner willing to take one for the team and take care of it (I used to be that partner...twice).
It's definately not fun. Never has been...never will. tv ----- Original Message ----- From: "Phil Mayers" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Monday, May 19, 2008 1:00 PM Subject: [c-nsp] Maintenace management > All, > > We seem to have an incredibly hard time managing our maintenance > contracts. > > Quite aside from the vagaries of CCO ("Sorry sir, your contracts have > disappared from your profile, no TAC access for *you*") we are unable to > gather all our maintenance into one (or a small number of) contract(s) > and what contracts we have are very difficult to inventory. > > It goes without saying that SCC is a bad joke. > > Do any of you manage to do it better? How? > _______________________________________________ > cisco-nsp mailing list [email protected] > https://puck.nether.net/mailman/listinfo/cisco-nsp > archive at http://puck.nether.net/pipermail/cisco-nsp/ _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
