We have a Call Manager 4.1 setup, and are using a few 2851's with FXS cards (VIC-4FXS/DID=) as gateways using MGCP for Fax lines.
Everything is (and has) been working fine, but we have been tracing down a problem where *some* destinations could not call these extensions (there wasn't a rhyme or reason we could see at first). What we finally found, was that is was based off the length of the *calling* name. If it was 15 characters or less in call manager, it would work, but 16+ would not (they'd get a reorder tone). The relevant debug logs are as follows: Sep 4 09:46:38 MDT: //-1/7EF7044C8022/MGCP|aaln/S0/SU2/0|-1|-1/<VOICE>/gen_caller_id(9324):[ lvl=1]mode == VALIDATE cid =<09/04/09/46,24671,Ken Matlock Test Test Test> Sep 4 09:46:38 MDT: //-1/xxxxxxxxxxxx/MGCP/mgcp_parse_cid_str(5889):[lvl=2]time=<09/04/09/46 > num=<24671> name=<Ken Matlock Test Test Test> Sep 4 09:46:38 MDT: //-1/7EF7044C8022/MGCP|aaln/S0/SU2/0|-1|-1/<VOICE>/gen_caller_id(9337):[ lvl=0]-- Country code = US Sep 4 09:46:38 MDT: //-1/7EF7044C8022/MGCP|aaln/S0/SU2/0|-1|-1/<VOICE>/gen_caller_id(9362):[ lvl=1]-- Caller Id type = 1 Sep 4 09:46:38 MDT: //-1/7EF7044C8022/MGCP|aaln/S0/SU2/0|-1|-1/<VOICE>/gen_caller_id(9424):[ lvl=0]-- returns code = 54 Sep 4 09:46:38 MDT: //-1/7EF7044C8022/MGCP|aaln/S0/SU2/0|-1|-1/<VOICE>/process_start_signal( 4062):[lvl=2]process_start_signal(): FAIL with rc: 54, need to reject the whole list And Sep 4 09:46:38 MDT: MGCP Packet sent to 172.18.164.136:2427---> 510 100502 unsupported caller id length <--- I've done numerous searches on those errors, and checked the bug toolkit for both IOS version we've tried (12.4(20)T and 12.4(21) ) and no luck. Tried the 'caller-id block' on the port (but since it's not incoming on the FXS port I didn't think it'd help anyway). While we CAN go into Callmanager and shorten all the stations with 16+ character display names, I'd hate to have to go to that trouble if I can help it. Is there a way to increase that limit, or is that a hard-set in either the FXS cards, or MGCP? Ken Matlock Network Analyst (303) 467-4671 [EMAIL PROTECTED] _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
