On Sun, 11 Jan 2009, Aaron Daniels - Lists wrote:
Hi Hank,
I was informed that Cisco no longer sells Softnet support. What should
I
be asking for in order to open TAC cases directly (not via our Cisco
Gold
Partner) as well as to be able to download new IOS versions?
We use Co-brand maintenance, which is purchased from a partner but direct to
the Cisco TAC.
I believe you can get SW only as well.
Is that AU specific? Is there a product number one can order or some
webpage explaining what it is?
-Hank
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