Unfortunately that's all the information I've got. No crashinfo has
been generated and while being live inside the console, it did nothing
but reload and the output was:

Are you sure about that?

%Error opening bootflash:crashinfo (File not found)


Huh. The crashinfo files are not normally called that. Try:

dir sup-bootflash:
dir bootflash:
dir slavesup-bootflash:
dir slave-bootflash:

...you're looking for a file called:

crashinfo_20090112-083919

...or similar, timestamped for the crash. Are the bootflash full?

Weeks ago, when the same crash happened, I caught this error message
from the console:


*** System received a Software forced crash ***
signal= 0x17, code= 0x24, context= 0x42352a54
PC = 0x402d1e6c, Cause = 0x3020, Status Reg = 0x34008002

System Bootstrap, Version 8.5(2)
Copyright (c) 1994-2007 by cisco Systems, Inc.
Cat6k-Sup720/SP processor with 1048576 Kbytes of main memory

...I'd be surprised and a little bit concerned if such a crash generated no crashinfo. Literally every time I've seen a 6500 crash, under multiple boxes and multiple IOS versions, a crashinfo has been generated.

Without a crashinfo, you're not going to be able to proceed.

I should mention that this router worked fine for more than 15 months.
We are constantly adding new peers and customers to it, so the
workload is growing. But as I said, this is not the busiest router in
my network.

Well, when you get IOS crashes, an IOS upgrade is usually the outcome. I have seen routers which were fine below a certain workload, then went bad - in several cases, related to memory corruption under increasing memory use.
_______________________________________________
cisco-nsp mailing list  [email protected]
https://puck.nether.net/mailman/listinfo/cisco-nsp
archive at http://puck.nether.net/pipermail/cisco-nsp/

Reply via email to