Hello, Small update on this one, got the crashfile info found this :
Cache error detected! CPO_ECC (reg 26/0): 0x000000BE CPO_CACHERI (reg 27/0): 0xA0000000 CP0_CAUSE (reg 13/0): 0x00000400 Real cache error detected. System will be halted. Error: Primary data cache, fields: data, Actual physical addr 0x00000000, virtual address is imprecise. Imprecise Data Parity Error Imprecise Data Parity Error 06:23:38 UTC Mon Jul 5 2010: Interrupt exception, CPU signal 20, PC = 0x40A94B8C -------------------------------------------------------------------- Possible software fault. Upon reccurence, please collect crashinfo, "show tech" and contact Cisco Technical Support. -------------------------------------------------------------------- -Traceback= 425F30C8 $0 : 00000000, AT : 43B40000, v0 : 00000000, v1 : 5503EB98 a0 : 58CDD7E0, a1 : 502B6C64, a2 : C133A166, a3 : 00000000 t0 : 502B6C50, t1 : 502B6C24, t2 : 34008100, t3 : FFFF00FF t4 : 425EB928, t5 : 00000000, t6 : 00000000, t7 : 47969878 s0 : FFFE0000, s1 : C1320000, s2 : 511DD9E0, s3 : C133A166 s4 : FFFFFF00, s5 : 00000008, s6 : 00000011, s7 : 511D999C t8 : 502B6C3C, t9 : 00000000, k0 : 5536CD00, k1 : 411410B0 gp : 43B42D30, sp : 502B6BB0, s8 : 00000000, ra : 40A94B64 EPC : 425F30C8, ErrorEPC : 40A94B8C, SREG : 3400FF05 MDLO : 00010C20, MDHI : 00000000, BadVaddr : 00000000 DATA_START : 0x43788D30 Cause 00000000 (Code 0x0): Interrupt exception Any ideas ? Thanks. Y. 2010/7/6 krunal shah <[email protected]> > There must be two crashinfo files for SP and RP and show tech-support. You > need to collect it when you contact tech support. > > TAC usually has decoders from their developer to decode hex values in > traceback. > > > -Traceback= 41183348 41180F04 40DADF40 40FFA1CC 40FFA4D8 40752F58 40752F44 > > > Krunal > > > On Mon, Jul 5, 2010 at 5:36 AM, Youssef Bengelloun-Zahr <[email protected]>wrote: > >> Hello, >> >> I have a c6509 with redundant SUP720-3BXL >> (s72033-advipservicesk9_wan-mz.122-33.SXH2a.bin) that's rebooted on its >> own >> this morning. FYI, the same router reboot 3 weeks ago unexpectedly ! >> >> Here is a trunkated output of the crashfile info : >> >> Jun 11 06:48:29.377: %PFREDUN-SP-6-ACTIVE: Standby initializing for SSO >> mode >> Jun 11 06:48:29.377: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure >> console debugging output. >> Jun 11 06:48:29.377: %PFREDUN-SP-6-ACTIVE: Standby initializing for SSO >> mode >> Jun 11 06:48:29.569: %SYS-SP-3-LOGGER_FLUSHED: System was paused for >> 00:00:00 to ensure console debugging output. >> Jun 11 06:48:41.952: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 11 06:49:39.434: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off >> for >> the fabric in slot 5. >> Jun 11 06:49:39.530: %FABRIC-SP-5-FABRIC_MODULE_BACKUP: The Switch Fabric >> Module in slot 5 became standby >> Jun 11 06:49:42.850: %DIAG-SP-6-RUN_COMPLETE: Module 5: Running Complete >> Diagnostics... >> Jun 11 06:49:44.819: %DIAG-SP-6-DIAG_OK: Module 5: Passed Online >> Diagnostics >> Jun 11 06:49:48.673: %OIR-SP-6-INSCARD: Card inserted in slot 5, >> interfaces >> are now online >> Jun 11 09:53:37.178: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 11 13:02:59.715: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 11 13:04:16.254: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 14 09:00:28.800: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 14 09:05:08.864: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 17 08:35:59.058: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 17 08:39:58.941: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> CMD: 'sh mls cef summary ' 11:31:24 UTC Thu Jun 17 2010 >> CMD: 'exit' 11:31:25 UTC Thu Jun 17 2010 >> CMD: 'sh mls cef statistics ' 11:32:01 UTC Thu Jun 17 2010 >> CMD: 'sh mls cef maximum-routes ' 11:32:21 UTC Thu Jun 17 2010 >> CMD: 'sh mls cef rpf ' 11:33:07 UTC Thu Jun 17 2010 >> CMD: 'show mls acl inconsistency' 12:18:44 UTC Thu Jun 17 2010 >> Jun 21 08:14:58.161: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 22 08:15:53.784: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 22 11:56:07.044: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 22 11:58:40.637: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 23 11:01:20.484: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> Jun 23 12:31:21.556: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> CMD: 'sh mls cef ' 21:30:10 UTC Sun Jun 27 2010 >> CMD: 'sh mls cef tcam hit ' 21:31:52 UTC Sun Jun 27 2010 >> Jun 29 11:51:04.876: %PFINIT-SP-5-CONFIG_SYNC: Sync'ing the startup >> configuration to the standby Router. >> >> %Software-forced reload >> >> >> 06:23:49 UTC Mon Jul 5 2010: Breakpoint exception, CPU signal 23, PC = >> 0x41183348 >> >> >> >> -------------------------------------------------------------------- >> Possible software fault. Upon reccurence, please collect >> crashinfo, "show tech" and contact Cisco Technical Support. >> -------------------------------------------------------------------- >> >> >> -Traceback= 41183348 41180F04 40DADF40 40FFA1CC 40FFA4D8 40752F58 40752F44 >> $0 : 00000000, AT : 1E020000, v0 : 43720000, v1 : 00000043 >> a0 : 447135B0, a1 : 00000043, a2 : 00000009, a3 : 00000000 >> t0 : 44C7494C, t1 : 44C74948, t2 : 44C74944, t3 : 44C74940 >> t4 : 44C7493C, t5 : 44C74938, t6 : 44C74934, t7 : 44C74930 >> s0 : 00000000, s1 : 41DF0000, s2 : 08FA84B0, s3 : 44C74AC0 >> s4 : 44C74AB8, s5 : 00000000, s6 : 00000000, s7 : 00000000 >> t8 : 44C7499C, t9 : 00000000, k0 : 470E1200, k1 : 40798CE0 >> gp : 41E591E0, sp : 44C74A20, s8 : 00000000, ra : 41180F04 >> EPC : 41183348, ErrorEPC : 40947F88, SREG : 3400FF03 >> MDLO : 333333E8, MDHI : 000002D3, BadVaddr : 00000000 >> DATA_START : 0x41C420A0 >> Cause 00000024 (Code 0x9): Breakpoint exception >> >> >> ========= Start of Crashinfo Collection (06:23:49 UTC Mon Jul 5 2010) >> ========== >> For image: >> Cisco IOS Software, s72033_sp Software (s72033_sp-ADVIPSERVICESK9_WAN-M), >> Version 12.2(33)SXH2a, RELEASE SOFTWARE (fc2) >> Technical Support: http://www.cisco.com/techsupport >> Copyright (c) 1986-2008 by Cisco Systems, Inc. >> Compiled Fri 25-Apr-08 08:20 by prod_rel_team >> >> >> ========= Show Alignment >> ======================================================= >> >> >> No alignment data has been recorded. >> >> No spurious memory references have been recorded. >> >> >> ========= Additional Subsystem Crashinfo >> ======================================= >> >> --------- show redundancy -------- >> >> Switchovers this system has experienced : 1 >> Last switchover reason : Active crashed. >> Uptime since this supervisor switched to active : 3 weeks, 2 days, 23 >> hours, 39 minutes >> Total system uptime from reload : 13 weeks, 2 days, 19 >> hours, 5 minutes >> >> Standby is ready to take over >> >> >> ========= Data Inconsistency Errors ========= >> >> No data inconsistency errors have been recorded. >> >> >> --------- show eobc -------- >> >> Interface information: >> Interface EOBC0/0 (idb = 0x44A888B8) >> Hardware is Mistral EOBC (revision 5) >> Address is 0000.0600.0000 (bia 0000.0600.0000) >> Encap size = 14 hardware status = 0x210840 >> IDB type = 18 IDB state = 4 >> Encap type = 0x1 Span encap size = 0 >> Error threshold = 5000 Error count = 0 >> >> Counters: >> rxring = 0x921DD00 rx ring entries = 512 >> rx_head = 139 rx_tail = 0 >> inputs = 150953935 rx_cumbytes = 14190294763 >> hw inputs = 0 hw rx_cumbytes = 0 >> rx rate (bits/sec) = 41000 rx rate (packets/sec) = 53 >> rx_buf_unavail = 0 *rx input drops = 4397* >> input broadcast = 150 input resource = 6815119 >> input error = 0 input giants = 0 >> *input crc = 4397* rx illegal length = 0 >> rxr eobc shadow = 0x50C438F0 txr eobc shadow = 0x44B94BCC >> >> txring = 0x921FD40 tx ring entries = 0x200 >> tx_head = 297 tx_tail = 297 >> outputs = 156727081 tx_cumbytes = 26897233358 >> hw outputs = 0 hw tx_cumbytes = 0 >> tx rate (bits/sec) = 84000 tx rate (packets/sec) = 56 >> tx_retry_error = 2 tx_retry_count = 276218 >> tx_process_stopped = 0 tx total drops = 0 >> >> Mistral Registers >> soft_reset_cfg = 0x000000 dma_buffer_size_reg = 0x000000 >> int_mask_hi = 0x000076 int_mask_lo = 0x7001AD8 >> rxdscp_cnt = 425 txdscp_cnt = 0 >> rxwork_dscp = 0xEB20 txwork_dscp = 0x688 >> mistral_eobc_ds = 0x44A897C4 mistral_dma_register = 0x30000000 >> mistral_glbl_reg = 0x10020000 >> >> Misc. Global Registers: >> global_cfg = 0x20 mis_init_sts = 0xF >> dimm_parm_cfg_hi = 0x000003F6 dimm_parm_cfg_lo = 0x42040F5A >> tm_init_size_cfg = 0x8000 >> >> >> Here is the output of a show version : >> >> Cisco IOS Software, s72033_rp Software (s72033_rp-ADVIPSERVICESK9_WAN-M), >> Version 12.2(33)SXH2a, RELEASE SOFTWARE (fc2) >> Technical Support: http://www.cisco.com/techsupport >> Copyright (c) 1986-2008 by Cisco Systems, Inc. >> Compiled Fri 25-Apr-08 08:07 by prod_rel_team >> >> ROM: System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1) >> >> BB1.IX1 uptime is 13 weeks, 2 days, 22 hours, 1 minute >> Uptime for this control processor is 3 weeks, 3 days, 2 hours, 26 minutes >> Time since BB1.IX1 switched to active is 2 hours, 49 minutes >> *System returned to ROM by Stateful Switchover at 07:42:25 UTC Wed May 20 >> 2009 (SP by reload) >> *System restarted at 06:48:20 UTC Fri Jun 11 2010 >> System image file is >> "bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXH2a.bin" >> >> >> This product contains cryptographic features and is subject to United >> States and local country laws governing import, export, transfer and >> use. Delivery of Cisco cryptographic products does not imply >> third-party authority to import, export, distribute or use encryption. >> Importers, exporters, distributors and users are responsible for >> compliance with U.S. and local country laws. By using this product you >> agree to comply with applicable laws and regulations. If you are unable >> to comply with U.S. and local laws, return this product immediately. >> >> A summary of U.S. laws governing Cisco cryptographic products may be found >> at: >> http://www.cisco.com/wwl/export/crypto/tool/stqrg.html >> >> If you require further assistance please contact us by sending email to >> [email protected]. >> >> cisco WS-C6509 (R7000) processor (revision 2.0) with 983008K/65536K bytes >> of >> memory. >> Processor board ID SCA043001KB >> SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache >> Last reset from s/w reset >> 29 Virtual Ethernet interfaces >> 96 FastEthernet interfaces >> 124 Gigabit Ethernet interfaces >> 1917K bytes of non-volatile configuration memory. >> 8192K bytes of packet buffer memory. >> >> 65536K bytes of Flash internal SIMM (Sector size 512K). >> Configuration register is 0x2102 >> >> >> I have noticed some EOBC input drops due to CRC. Would this be due to a >> chassis default ? It's been running fine for more than two years now. >> >> I am running the IOS bug toolkit looking for a possible match with my >> case. >> >> Thanks. >> >> Cheers. >> >> Y. >> >> -- >> Youssef BENGELLOUN-ZAHR ……………………………………………… >> Ingénieur Réseaux et Télécoms >> >> >> Technopole de l'Aube en Champagne - BP 601 - 10901 TROYES Cedex 9 >> Agence Paris : 6, rue Charles Floquet - 92120 MONTROUGE >> Tel +33 (0) 825 000 720 >> Tel. direct +33 (0) 1 77 35 59 14 >> Tel. portable +33 (0) 6 22 42 63 80 >> Email [email protected] >> ……………………………………………………………………………….....www.720.fr >> _______________________________________________ >> cisco-nsp mailing list [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-nsp >> archive at http://puck.nether.net/pipermail/cisco-nsp/ >> > > -- Youssef BENGELLOUN-ZAHR ……………………………………………… Ingénieur Réseaux et Télécoms Technopole de l'Aube en Champagne - BP 601 - 10901 TROYES Cedex 9 Agence Paris : 6, rue Charles Floquet - 92120 MONTROUGE Tel +33 (0) 825 000 720 Tel. direct +33 (0) 1 77 35 59 14 Tel. portable +33 (0) 6 22 42 63 80 Email [email protected] ……………………………………………………………………………….....www.720.fr _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
