Gert Doering wrote:
Hi,
On Wed, Oct 10, 2012 at 10:05:50AM -0400, Joe Maimon wrote:
Is it an unreasonable expectation to expect TAC support contracts to
deliver results and resolutions instead of "yet another thing we wont
support"?
But they *do* deliver results. Documentation gets updated all the time,
documenting what features are missing or do not work on rainy tuesdays.
gert
still pissed about the "MPLS static crossconnect" thing on SXI
Documentation that a feature is wont-fix unsupported dated after the
case was opened is inadmissible.
Their TAC costs must be absurdly smaller than their engineer costs, the
amount of time they waste on this nonsense.
Of all things Cisco is good at, pissing of its users ranks #1 on the list.
Joe
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