We had the line tested and the modem replaced on Wednesday.  Friday we went 22 
hours without a single disconnect, so I am pointing my finger at a L2/L3 issue 
on the Centurylink side which either corrected itself, or was caused by 
something else they found and fixed.

From: Alan Buxey [mailto:[email protected]]
Sent: Friday, December 28, 2012 3:54 PM
To: Blake Pfankuch; [email protected]
Subject: Re: [c-nsp] ASA VPN Tunnels

Given that same setup elsewhere is working then this problem is local. The 
world isn't ideal. I would suggest its an L1 or L2 issue with this customers 
line or broadband modem. Maybe line issues and renegotiation of the link or 
faulty modem. Get the line checked/measured/conditioned and/or the modem 
swapped out.

alan
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