Hello, 

I was able to get this resolved by running:

upgrade hw-module location 0/RP0 fpd all force
and then
admin hw-module loc 0/RP0 reload

It took 6 times of doing that before the card reloaded with the right BIOS 
version (?????) I only kept doing it because I was curious

And 

upgrade hw-module location 0/RP1 fpd all force
and then
admin hw-module loc 0/RP1 reload

This time it took 8 tries before the card reloaded with the right BIOS version 
(???????????????????)

So then I did the same process with 0/0 and:

It ended up like this: 

0/0        ASR-9902-LC           1.0   TimingIC-A           UPGD SKIP   7.218   
  7.218

So then I reloaded 0/0 again..

And oh my god this time it worked.

Keep in mind that I had already run the upgrade and reload several times prior 
to this.

Just documenting incase anyone else is unfortunate enough to have to use this 
product.

Thanks,
-Drew






-----Original Message-----
From: cisco-nsp <[email protected]> On Behalf Of Drew Weaver 
via cisco-nsp
Sent: Wednesday, December 20, 2023 11:02 AM
To: 'Mouniri Mdahoma' <[email protected]>
Cc: '[email protected]' <[email protected]>
Subject: Re: [c-nsp] ASR9902 fpd upgrade

admin show alarms brief
Wed Dec 20 11:08:22.652 EST
% No entries found.

From: Mouniri Mdahoma 
<https://urldefense.proofpoint.com/v2/url?u=http-3A__mouniri.mdahoma-40gmail.com&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=OPufM5oSy-PFpzfoijO_w76wskMALE1o4LtA3tMGmuw&m=YuUzhMBmgSu5ZOijAoLVOaZ9lQSE3GVtvWY1Ya4jqQ1Htqexq0Kys7xDXxPiUgSu&s=lRw1t6KuldSq0uWPDzo428_QvJnE83quzuCstnWQnJM&e=>
Sent: Wednesday, December 20, 2023 10:59 AM
To: Drew Weaver <[email protected]>
Cc: [email protected]
Subject: Re: [c-nsp] ASR9902 fpd upgrade

Hello
What is the output of the following command

#admin show alarms brief

Le mer. 20 déc. 2023, 16:32, Drew Weaver via cisco-nsp 
<[email protected]<mailto:[email protected]>> a écrit :
Hello,

I've had a TAC case open on this for more than a week but after we upgraded an 
ASR9902 to 7.9.21 the FPD upgrade process is not completing.

I've gotten it to this point:

show hw fpd | i RLOAD
Wed Dec 20 10:35:41.200 EST
0/RP0      A99-RP-F              1.0   Primary-BIOS         RLOAD REQ  33.29    
 33.30
0/RP1      A99-RP-F              1.0   Primary-BIOS         RLOAD REQ  33.29    
 33.30
0/0        ASR-9902-LC           1.0   Primary-BIOS         RLOAD REQ  34.28    
 34.30
0/0        ASR-9902-LC           1.0   Sunstreaker          RLOAD REQ   0.15    
  0.19
0/0        ASR-9902-LC           1.0   TAMFW-Sunstreaker    RLOAD REQ   2.65    
  2.72

I've reloaded the entire router, I've reloaded the specific 'locations', and 
I've even pulled the power cords out of the router to see if it needs to 'cold 
start'.

I'm clearly just banging my head against a wall at this point.

Does anyone know how to resolve RLOAD REQ on these?


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