On 20/12/2023 17:31, Drew Weaver via cisco-nsp wrote:
Only a week? I have found this list far more helpful than TAC, which usually takes 2-3 weeks to request all the necessary logs, with commands that don't work.
It used to be TAC was a main selling card of Cisco vs competitors. Not any longer :-(
Regards, Hank
Hello, I've had a TAC case open on this for more than a week but after we upgraded an ASR9902 to 7.9.21 the FPD upgrade process is not completing. I've gotten it to this point: show hw fpd | i RLOAD Wed Dec 20 10:35:41.200 EST 0/RP0 A99-RP-F 1.0 Primary-BIOS RLOAD REQ 33.29 33.30 0/RP1 A99-RP-F 1.0 Primary-BIOS RLOAD REQ 33.29 33.30 0/0 ASR-9902-LC 1.0 Primary-BIOS RLOAD REQ 34.28 34.30 0/0 ASR-9902-LC 1.0 Sunstreaker RLOAD REQ 0.15 0.19 0/0 ASR-9902-LC 1.0 TAMFW-Sunstreaker RLOAD REQ 2.65 2.72 I've reloaded the entire router, I've reloaded the specific 'locations', and I've even pulled the power cords out of the router to see if it needs to 'cold start'. I'm clearly just banging my head against a wall at this point. Does anyone know how to resolve RLOAD REQ on these? _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
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