Hello, I would categorize the call flows according to the features between Enhanced and Premium. If you imagine that premium leaves you open to email queues, database dipping, etc., then you'll want to charge more for that. I can't give you a figure for that because everyone's skillset is different. Since you are one man providing support, I would think you would charge less than a Cisco partner since your pool of resources is far less. Then, I would charge for each type of call flow. You're on the right track.
Thanks, James James Buchanan | Sr. Network Engineer Presidio | www.presidio.com 12 Cadillac Drive Suite 130, Brentwood, TN 37027 D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 | [email protected] PRESIDIO Practical thinking for a connected world. Follow Us: www.twitter.com/presidio ________________________________________ From: cisco-voip [[email protected]] on behalf of Ryan Burtch [[email protected]] Sent: Wednesday, February 19, 2014 9:51 AM To: [email protected] Subject: [cisco-voip] UCCX Projects Cost Estimation - Labor Cost All: I'm planning on doing some consulting on the UCCX side of the house and will be billing on a per project basis. Does anyone know a good way of billing my labor for the entire project? This won't be an hourly rate, but rather I will give them a bill for my services (Call-Flow scripting, Testing, Documentation, etc) and I need to know what a reasonable bill is? Should I charge based on how many call-flows there are, the complexity of the call-flows, etc? Hoping you can help. Sincerely, Ryan Burtch This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited. _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
