Call Accounting != Call Center Reporting. Presumably you're talking about UCCX here, what specific reporting requirements do they have?
-matthew Matthew Saskin [email protected] 203-253-9571 On Wed, Apr 23, 2014 at 8:56 AM, Sean E. Knight <[email protected]> wrote: > Anyone have a preference? We have call centers and they want better > reporting. This will be for version 9.X. Does anyone use this? > > > > > http://www.isi-info.com/partners/technology-partners/cisco/cisco-call-accounting > > > > Thanks > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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