Is anyone aware of packaged third party reporting software that is compatible with UCCX?
It is nice that CUIC is web based, but it has not met my expectations regarding custom reporting. It is super painful to use a CUIC premium system just to add parameters/filters that dont exist in the stored procedures. It takes way too long to make simple changes. I have one customer that uses business objects which is nice but that is an expensive product. Justin On Apr 23, 2014 7:04 AM, "Matthew Saskin" <[email protected]> wrote: > Call Accounting != Call Center Reporting. Presumably you're talking about > UCCX here, what specific reporting requirements do they have? > > -matthew > > Matthew Saskin > [email protected] > 203-253-9571 > > > On Wed, Apr 23, 2014 at 8:56 AM, Sean E. Knight <[email protected]> wrote: > >> Anyone have a preference? We have call centers and they want better >> reporting. This will be for version 9.X. Does anyone use this? >> >> >> >> >> http://www.isi-info.com/partners/technology-partners/cisco/cisco-call-accounting >> >> >> >> Thanks >> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
_______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
