Hi Michael,

I am not aware of any means of differentiating inbound and outbound in Perfmon 
Counters or AXL serviceability API.

-Wes

On Jun 18, 2014, at 2:39 PM, Michael Rose VOIP 
<[email protected]<mailto:[email protected]>> wrote:

Good info about pulling the information into a programming language to write a 
custom tool. I was thinking of this though no one in our department is a 
programmer. The alerts on a PRI basis might also work since we try to only send 
outbound on specific circuits and only overflow when required.

Can you get more granular with alerts? For example if all the outbound PRIs 
fill up and we start overflowing to the ones we reserve for inbounds can we 
tell RTMT to look at the circuit and say that we've got XX amount of outbound 
calls on that circuit, and alert us? Can it tell outgoing vs incoming on the 
alert level?


On Wed, Jun 18, 2014 at 10:40 AM, Wes Sisk (wsisk) 
<[email protected]<mailto:[email protected]>> wrote:
If MGCP you can see the calls per DS-1 (PRI / CAS) in RTMT and create alerts on 
the per-ds1 level but not per gateway and not in aggregate.

RTMT provides the starting point for customization. You can use ‘show risdc…’ 
from CLI on UCM to see the same counters. Or you can use AXL Serviceability API 
to poll UCM and pull the values into your programming language of choice. From 
there you can aggregate your sites or enterprise as necessary. You could even 
use AXL to push in config changes automatically.

The APIs are exposed natively. It takes a bit of programming to leverage them. 
Cisco partners may excel here.

-Wes

On Jun 18, 2014, at 8:25 AM, Michael Rose VOIP 
<[email protected]<mailto:[email protected]>> wrote:

My company frequently does mass meetings where one of the C level people will 
talk and employees will dial into a conference number. My group has to monitor 
gateways so that the active calls on each gateway does not exceed 80%. If it 
does we put up blocks via CUCM to drop the call.

What I am wondering is if there is a better way to do this. Currently what we 
do is split the offices among the team and each of us logs into the voice 
gateways and watches the active calls. How we monitor the active calls depends 
on the person and the size of the location. Each of us has to watch at least 
two gateways and we don't cover every location, just the major ones since we've 
got offices everywhere.

Is there a tool where we can plug in the voice gateway names and login 
credentials and it will just spit out active calls or number of active calls to 
a specific number? We've tried using RTMT but there are just so many gateways 
we can't monitor them all very well using that tool. I wanted to know what was 
out there before we try and build something on our own.

Do you guys have a better way to monitor gateway thresholds on over 11 sites 
with like 44 voice gateways?
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