UC Service Profile have the IM&P server defined?
Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitter<http://twitter.com/heliontech> | Facebook<http://www.facebook.com/#!/pages/Helion/252157915296> | Website<http://www.heliontechnologies.com/> | Email Support<mailto:[email protected]?subject=Technical%20Support%20Request> ________________________________ From: cisco-voip [[email protected]] on behalf of Jeffrey Girard [[email protected]] Sent: Tuesday, July 01, 2014 8:16 PM To: [email protected] Subject: [cisco-voip] Why would Jabber for Windows and CUPC clients not be able to use IM? This is a lab environment and my third round at doing a fresh install / configuration of IM & P. CUCM 9 and IM & P 9. Integration is complete and all diagnostics show green across the board. There is no LDAP integration this time (I had done it before so I was comfortable in how to do the integration). No DNS either (again, in my two previous lab iterations, I had stood us a Microsoft domain and used A/D, LDAP integration, and DNS. This time I decided not to do that). I simply added an entry in the laptop host file for the CUPS server So, Presence works on the IP phones (BLF/SD) show the appropriate information Both CUPC and Jabber for Windows (version 9.7? I think) log in and register to the IM & P and to the CUCM servers. Calls can be placed between all devices. However, Instant Messaging is not available. The only symbol/icon for the users are the phone. Double clicking on the user only initiates a phone call and not a chat session. Im sure its something pretty simple that Im missing….. A thought…….do I need to add an entry in the host file for the CUCM server? Any ideas?
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