Look at the InputFlags in the CiscoIPPhoneInput the directory is specifying.

https://developer.cisco.com/fileMedia/download/0d2f0d08-c7a4-48b9-8bc2-0bf69ab27382

For numeric you want it to be type 'N' vs 'A' for ASCII.

-Ryan

On Jul 25, 2014, at 12:21 PM, Angel Roberto Castaneda 
<[email protected]<mailto:[email protected]>> wrote:

Good day all,

I'm hoping someone might point me the right way on the issue below.

I have a 7942 SCCP phone running firmware 9-3-1SR4-1S. When I go look at the 
Corporate Directory, and select the EditDial softkey, I'm dropped into 
alphanumeric mode (which makes it hard to add a 9 at the beginning of the 
string, as you have to press the key five times to go through W X Y Z and then 
9). There is no softkey to switch to touchpad mode.

The issue does not occur when editing the number on missed or placed calls, 
which makes me think it might be caused by the XML of the corporate directory. 
I'm using whatever comes out of the box on CUCM (9.1.2.12900-11).

Has anyone else seen this before?

Thank you,

Angel Roberto Castaneda
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