Ravi,

It seems that you may have a connectivity issue. Is there any firewalls, 
access-lists, routing in between your Expressway C and your presence servers? 
Any services turned off or showing errors on your presence servers? Have you 
created the DNS entries required? 

That's all I can think of at the moment.

Dustin S Fowler
[email protected]



On Jul 30, 2014, at 8:19, Ravi Mahalingam <[email protected]> wrote:

> Dear All
>  
> I am getting the following error after adding the presence servers to 
> Expressway C. Can you please tell me where I am wrong? thanks for your help
> 
> Also Jabber shows as inactive
> <image001.jpg>
> 
> <image002.jpg>
> 
> 
> 
> 
>  
> 
> 
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