So it appears this customer has an Engineering Special for Callmanager 7.1.5-12009-1 that isn't listed on the Compatibility matrix (ESs never are).
Can they direct upgrade to 10.5.1 or do I need to upgrade them to 7.1(5b) first then 10.5.1? Jason Aarons Consultant Dimension Data +1-904-338-3245
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