Check CDR records/CallManager traces. If there's nothing there, you'll have to start looking into running packet captures.
On Wed, Oct 8, 2014 at 10:38 AM, costas georgiou <[email protected]> wrote: > Hi All, > > I have an issue where apparently the phones (6921's) start to ring and > someone picks them up and no one is there, they put the phone down and it > keeps ringing. Also, on occassion, they go to transfer the phone and it > gets cut off. > > Any ideas? > > REgards > > Cos > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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