Historically caused by a firewall, or similar inspection or NAT device, in the 
network that is failing to parse specific messages used during call setup and 
call transfer.

Quick test - place 3 phones as close as possible, from a network perspective, 
to UCM and test. If working there then indicates in issue with the transit 
network.

-Wes

On Oct 8, 2014, at 9:38 AM, costas georgiou 
<[email protected]<mailto:[email protected]>> wrote:

Hi All,

I have an issue where apparently the phones (6921's) start to ring and someone 
picks them up and no one is there, they put the phone down and it keeps 
ringing.  Also, on occassion, they go to transfer the phone and it gets cut off.

Any ideas?

REgards

Cos
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