No need to activate SWSS. It is UCSS and ESW combined with all the behaviors and attributes of Smartnet/ESW. I can't recall trying PUT with an ECMU yet, but if it doesn't work you can submit a manual case and also ask why it's not working for you.
Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA Network Engineer We understand and solve your technology challengers so you can sell and service cars. Facebook | Twitter | LinkedIn | G+ ________________________________________ From: cisco-voip [[email protected]] on behalf of James Andrewartha [[email protected]] Sent: Tuesday, January 13, 2015 6:09 PM To: [email protected] Subject: [cisco-voip] Register SWSS? Hi all, We recently renewed our UCSS, although it came through as SWSS (ECMU). I added the contract numbers to our account, which appear in some places (SAMT), but not in ours (CCO account, CSCC). I'm trying to use the PUT, but when I enter the ECMU contract number, I get "105 - This Service Contract nnnnnnn is not in an ACTIVE status. It is either in SIGNED, EXPIRED or TERMINATED status." Now with UCSS there was a PAK to register, but I haven't got one this time. Is this something I need to chase up my reseller for or is there a different process to activate SWSS? Thanks, James Andrewartha Network & Projects Engineer Christ Church Grammar School Claremont, Western Australia Ph. (08) 9442 1757 Mob. 0424 160 877 _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
