Just curious to some idea as to how difficult or differnet is it from UCCE way of installation & configuration.
After my inital learning , found that CCDM , CUCDM are new addition to this HCS based contact center 10.x. Hence intrested to get more idea regd this new changes, as iam going to perform this setup for one of our client. Any inputs or learnings for your exp would be highly appreciated. Thanks Manjunath
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