RIS reads a shared memory segment populated by the ccm process. If no server in the cluster can see registration status when phones are registered to that sub then likely the ccm process on that node has stopped updating shared memory on that node. you can verify this with ‘utils query risdb’ from CLI on the sub.
once that happens there’s really no way to know why/how it happened. recovery is to restart the ccm process to reinitialize shared memory. -Wes On May 4, 2015, at 4:59 PM, Erick Bergquist <[email protected]> wrote: Anyone have any thoughts as to why a subscriber server would not show phones registered? Everything is working fine. Just shows none, but if I force a phone to register to this server it shows registered fine and works but then stays as Unregistered when phone registers back to it's main server. I've restarted the server and the RIS Data Collector service on all the nodes. The database is synced and replicated fine cluster wide, and the utils diagnose test passes all tests. The version is 10.5.1.10000 Regards, Erick _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
