No worries - thanks Ryan for replying. Terry
On Wed, May 6, 2015 at 11:14 PM, Ryan Burtch <[email protected]> wrote: > Seems pretty neat, but haven't heard of this. > > > > > Sincerely, > > Ryan Burtch > > On Tue, May 5, 2015 at 10:28 PM, Terry Cheema <[email protected]> > wrote: > >> Someone once mentioned (not on the list) they have this automation setup >> using Mitel CIM for user AD pwd reset. >> >> I was just wondering if anyone has done/seen with the UCCE and if they >> can share the insight at a high level on whats involved if at all possible? >> >> User dials out the help desk number to reset the pwd in AD, UCCE runs the >> script, verifies user details, creates a workflow in the ticketing system, >> resets the AD account and plays back the temp pwd to the user (or text it >> back to the corporate mobile - I know it will further complicate and will >> need a SMS gateway) >> >> Any thoughts? >> >> -Terry >> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> >
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