Lelio, The service parameter affects behavior outside of Unity Connection as well. That's just the most common usage,
Brian On Thu, May 21, 2015 at 4:08 PM, Lelio Fulgenzi <[email protected]> wrote: > > The auto-attendant (Unity Connection) is out of the picture by the time > the transfer occurs. I thought I'd include that as path information. > > This happens with both blind (unsupervised, hanging up after pressing XFER > and number) and supervised. > > I was wondering if it had to do with something about the redirecting IE or > something like that on the gateway, but everything else works fine, > forwarding, SNR, etc. > > I'm wondering if it's just a limitation of the system and off-net to > off-net transfers. > > Lelio > > > --- > Lelio Fulgenzi, B.A. > Senior Analyst, Network Infrastructure > Computing and Communications Services (CCS) > University of Guelph > > 519‐824‐4120 Ext 56354 > [email protected] > www.uoguelph.ca/ccs > Room 037, Animal Science and Nutrition Building > Guelph, Ontario, N1G 2W1 > > ------------------------------ > *From: *"Brian Meade" <[email protected]> > *To: *"Lelio Fulgenzi" <[email protected]> > *Cc: *"cisco-voip voyp list" <[email protected]> > *Sent: *Thursday, May 21, 2015 3:09:29 PM > *Subject: *Re: [cisco-voip] transferring off-net to off-net (shows on-net > external mask on target) > > > Is this a blind transfer? It may be trying to update the calling > information but failing. > > Sometimes setting the Cisco CallManager Service Parameter "Display > Original Calling Number on Transfer from Cisco Unity" to "True" helps with > this situation. > > On Wed, May 20, 2015 at 4:28 PM, Lelio Fulgenzi <[email protected]> wrote: > >> >> We have a scenario where an off-net call is transferred to an off-net >> destination (no SNR or jabber integration) and the off-net destination >> shows the external mask of the on-net IP phone rather than the original >> calling party. >> >> So, 519-555-1111 calls our auto-attendant, transfers to x.51234 (with >> external calling mask 519-555-1234) then x51234 transfers the call to >> 519-555-2222. 519-555-1234 is what appears on the display of 519-555-2222 >> . >> >> I'd like to see 519-555-1111 appear on the destination display. >> >> Any way to change this? >> >> Is there a way to change it individually, per phone, per destination? or >> is it system wide? >> >> Thanks all! >> >> Lelio >> >> >> --- >> Lelio Fulgenzi, B.A. >> Senior Analyst, Network Infrastructure >> Computing and Communications Services (CCS) >> University of Guelph >> >> 519‐824‐4120 Ext 56354 >> [email protected] >> www.uoguelph.ca/ccs >> Room 037, Animal Science and Nutrition Building >> Guelph, Ontario, N1G 2W1 >> >> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> > >
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