Thanks for the explanation Ryan. On Fri, Jul 10, 2015 at 5:57 PM, Ryan LaFountain (rlafount) < [email protected]> wrote:
> To add to what Wes said: > > If you have other UCC products that run on VOS (Finesse, SocialMiner, > MediaSense, CUIC) you'll see further differences between underlying VOS > versions between them, UCCX and CUCM. This causes not only a lot of > confusion in tracking bug fixes in the platform between products but delay > in integrating fixes like these as Wes has described below. > > We are working to address this. The first part is in better tracking of > bug fixes and security issues in the platform and between products. The > second part is moving to a common underlying platform version and build > process for most UCC products. This will greatly speed up our fix inclusion > and standardize the underlying VOS version in many of our applications > leading to greater consistency and stability. Without exposing too much > more, we should see this common VOS in UCC system release 11.0. > > HTH. > > Thank you, > > Ryan LaFountain > Unified Contact Center > Cisco Services > Direct: +1 919 392 9898 > Hours: M - F 9:00am - 5:00pm Eastern Time > > From: cisco-voip on behalf of Charles Goldsmith > Date: Friday, July 10, 2015 at 5:21 PM > To: "Wes Sisk (wsisk)" > Cc: voip puck > Subject: Re: [cisco-voip] glibc/ghost vulnerability > > Gotcha, thanks for the explanation Wes, that's what I was looking for > and can explain it to the customer. I'll let the customer know of the > risks and let them make the decision to upgrade or wait for a minor patch. > > Thanks! > > On Fri, Jul 10, 2015 at 1:58 PM, Wes Sisk (wsisk) <[email protected]> wrote: > >> I’ll lead off with: UCCX does a fair amount of work to customize the >> VOS platform to their needs. As such they don’t pull in updates and fixes >> as fast as UCM, UC, and CUP. >> >> I bet if you check the kernel or RHEL version you will find significant >> difference and that contributes to the complexity of the fix. >> admin:show packages active kernel >> Active Side Package(s): for kernel package(s) >> kernel-firmware-2.6.32-431.20.3.el6.noarch >> kernel-2.6.32-431.20.3.el6.x86_64 >> platform-kernel-tunable-1.0.0.0-1.i386 >> dracut-kernel-004-336.el6_5.1.noarch >> >> RyanL may weigh in with better details. >> >> -w >> >> On Jul 10, 2015, at 11:41 AM, Charles Goldsmith <[email protected]> >> wrote: >> >> I understand that CUCM and UCCX are both VOS, and that it's probably >> not the same version, but I don't understand why the platform team for CUCM >> can give us a minor patch but we can't get the same out of UCCX. >> >> I'm sure most of you are like me, and steer clear of .0 releases. >> There is an old saying, dot Oh, oh no. >> >> I'm not comfortable advising a customer to upgrade to the 11.0 release. >> >> Would like thoughts on this, and some explanation of the differences of >> the VOS between CUCM/CUC and UCCX. >> >> >
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