All, The last 3 days of HR reports has been 1hr off, so for example Agents logged out at 4:30PM, the reports shows them as logged out at 3:30PM.
I checked all the UCCX CLI logs and noticed that I am not getting NTP issues. The UCCX NTP is the CUCM Publisher, I checked that as well and time was correct Anyone running into this issue, the call center supervisors are freaking out, I am still trying to investigate the NTPs that CUCM is pointed to, or the ESXi host machine maybe off. Welcome your advice Thanks in advance Grace -- -- Grace Maximuangu CloudPOP/InvictaCloud www.cloudpop.com *“Go beyond your limits, push yourself, be the best you can be.* *Experience new cultures, broaden your horizons, stay connected.”*
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