Grace, I had a similar issue one time, was an odd thing when we vmotioned the primary node and ended up having issues in reporting with time/timezone and also issues with database replication on our HA node. Try restarting the CUIC services perhaps?
On Fri, Nov 4, 2016 at 12:40 PM, Max Harmony <[email protected]> wrote: > All, > > The last 3 days of HR reports has been 1hr off, so for example Agents > logged out at 4:30PM, the reports shows them as logged out at 3:30PM. > > I checked all the UCCX CLI logs and noticed that I am not getting NTP > issues. > The UCCX NTP is the CUCM Publisher, I checked that as well and time was > correct > > Anyone running into this issue, the call center supervisors are freaking > out, I am still trying to investigate the NTPs that CUCM is pointed to, or > the ESXi host machine maybe off. > > Welcome your advice > > Thanks in advance > Grace > > > > -- > -- > Grace Maximuangu > > CloudPOP/InvictaCloud > www.cloudpop.com > > *“Go beyond your limits, push yourself, be the best you can be.* > *Experience new cultures, broaden your horizons, stay connected.”* > > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > > -- Ed Leatherman
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