Was your CPU really high on UCCX? If so, it could be the browsers sinking the server with a ton of HTTP connections for Live Data. https://communities.cisco.com/thread/65762?start=0&tstart=0
On Mon, Nov 14, 2016 at 1:52 PM, Ayoub,Gregory <[email protected]> wrote: > We recently attempted to upgrade UCCX 10.5 -- > 11.5. The deployment was > HA, and we didn’t see much risk. The upgrade went fairly smooth, and we > hit a finesse bug which required the ECDSA COP file. While minor, it’s > still not mentioned in the release notes. > > > > The real shocker was 4 hours later when the system stopped accepting calls > and just handed out fast busys. Failing over to the secondary would fix > the issue for a few minutes, but then fast busy. > > > > Our entire contact center, which is HA, was entirely down. Primary down, > Secondary Down, and TAC was unable to resolve after hours and hours. It > was a total unmitigated Cisco disaster. > > > > Rolling back fixed the problem. And then rolling forward again to 11.5 > the system worked great again – but only for 4 hours. Then endless fast > busys. We rolled back and are on 10.5 working fine. But we are at a loss > what could be causing this problem. Cisco TAC is in the same boat. > > > > If I had to guess, that seems like more of a licensing failure, because > TAC even tried replacing our license. Anyone have a similar experience? > > > > Thanks Greg. > > > > > > > > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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