According to the quote I replied with: "This is required for the Live Data functionality", it would seem so.
Also, this forum post says the same. https://supportforums.cisco.com/discussion/13141166/uccx-115-do-you-need-both-tomcat-and-tomcat-ecdsa-certificates Though I have not played with 11.5 just yet. On Tue, Nov 15, 2016 at 7:06 PM, Heim, Dennis <[email protected]> wrote: > Is tomcat-ECDSA required in order to use signed certificates on the live > data? > > > > *From:* cisco-voip [mailto:[email protected]] *On Behalf > Of *Anthony Holloway > *Sent:* Tuesday, November 15, 2016 4:44 PM > *To:* Randall (Randy) Raitz <[email protected]> > *Cc:* [email protected] > *Subject:* Re: [cisco-voip] UCCX 11.5 Upgrade Disaster > > > > It was version 11.5 which brought Tomcat to ECDSA certs and is causing > those new challenges, so you wouldn't have seen the same issues as Greg. > > > > "Note: When you use UCCX 11.5 and later, there is a new certificate for > tomcat-ECDSA. When you use CA signed certificates, ensure that the CSR is > downloaded for this certificate as shown previously and the application > certificate for tomcat-ECDSA is uploaded into the tomcat-ECDSA as explained > in the previous procedure. This is required for the Live Data functionality > which uses Socket IO from UCCX 11.5" > > > > Source: http://www.cisco.com/c/en/us/support/docs/customer- > collaboration/unified-contact-center-express/118855-configure-uccx-00.html > > > > > > > > On Tue, Nov 15, 2016 at 1:05 PM, Randall (Randy) Raitz < > [email protected]> wrote: > > We didn’t have those failures, though we took call manager , IM&P, and > unity connection to 11.5 and UCCX to 11.0.1 several weeks ago. I believe at > the time, there was not a compatible version of UCCX to go to 11.5 with, > but the 11.0.1.10000-75 was listed as a supported matrix. > > > > *From:* cisco-voip [mailto:[email protected]] *On Behalf > Of *Ayoub,Gregory > *Sent:* Monday, November 14, 2016 12:53 PM > *To:* [email protected] > *Subject:* [cisco-voip] UCCX 11.5 Upgrade Disaster > > > > We recently attempted to upgrade UCCX 10.5 -- > 11.5. The deployment was > HA, and we didn’t see much risk. The upgrade went fairly smooth, and we > hit a finesse bug which required the ECDSA COP file. While minor, it’s > still not mentioned in the release notes. > > > > The real shocker was 4 hours later when the system stopped accepting calls > and just handed out fast busys. Failing over to the secondary would fix > the issue for a few minutes, but then fast busy. > > > > Our entire contact center, which is HA, was entirely down. Primary down, > Secondary Down, and TAC was unable to resolve after hours and hours. It > was a total unmitigated Cisco disaster. > > > > Rolling back fixed the problem. And then rolling forward again to 11.5 > the system worked great again – but only for 4 hours. Then endless fast > busys. We rolled back and are on 10.5 working fine. But we are at a loss > what could be causing this problem. Cisco TAC is in the same boat. > > > > If I had to guess, that seems like more of a licensing failure, because > TAC even tried replacing our license. Anyone have a similar experience? > > > > Thanks Greg. > > > > > > > > > > > > *Disclaimer* > > The information contained in this communication from the sender is > confidential. It is intended solely for use by the recipient and others > authorized to receive it. If you are not the recipient, you are hereby > notified that any disclosure, copying, distribution or taking action in > relation of the contents of this information is strictly prohibited and may > be unlawful. > > This email has been scanned for viruses and malware, and may have been > automatically archived. > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > > >
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