I’d recommend setting the System Name on the Device page for the C20.  That 
will sync up with the endpoint’s local setting and avoid any interop issues 
with the Line value.

-Ryan

On Dec 1, 2016, at 1:27 PM, Anthony Holloway <avholloway+cisco-v...@gmail.com> 
wrote:

Hi All,

I am wondering if anyone has solved a certain problem for endpoints which are 
registered to CUCM.  You know how the system will show a name for the device at 
the top left of the TV screen?  I'm not talking touch 8 or touch 10 here, but 
the actual TV or monitor display.

I would like to show a combination of the name of the room and the phone number 
as well, but I'm not finding a very good solution to do this.

I did notice that what shows up by default is from CUCM DN Display field, so I 
edited it.

Instead of just this:

<image.png>

I used this:

<image.png>

And that works, but then I face two challenges:

1) Internal Caller ID is really long and redundant, containing the DN in itself

Plus, the documentation says you shouldn't put a number in here, probably for 
the same reason I'm saying (not good practice):

<image.png>

2) Or the whole thing is just too long and over the character limit, like this 
(note I cannot fit the rest of the number):

<image.png>

So, that's less than ideal, but atleast it's persistent through reboots of the 
codec.

A non-persistent approach I did try, is changing the Codec's SIP DisplayName, 
which by default is populated with what's in CUCM's DN Display field:

From the default:

<image.png>

To this:

<image.png>


And that works too, but then it's volatile and I have to keep changing them 
back all the time, and checking up on them, bleh.  No thanks.

I did look into the start up script option on a TC7.3 C20 codec, so the system 
can reconfigure its own DisplayName when booting, but that didn't work with the 
below simple script, despite working when manually clicking Run. I think it 
didn't work because of the order of operations: 1) boot codec, 2) run script 
and update display name, 3) register with CUCM, 4) re-update display name from 
CUCM

<image.png>

So anyway, I've done some searching, but not really knowing these systems too 
well or the terminology, I'm kind of stuck.  I suppose I could write a script 
in Python and have it check the config and update, and set that to run every 10 
minutes or whatever, but I don't know.  Maybe.

I'll leave it there and see what you all have seen or done.  Thanks much.

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