Found a solution. I called Viking support. Unfortunately they do not have a solutions database but the technical support person suggested I change the gate open code to 99. He said that the digits * and 9 are generally more tolerated by the Viking devices. So after changing the code to 99, it works. BTW; our Viking devices are K-1900-3 devices.
Thank you to all who offered assistance. Kevin Sent from my iPhone > On Mar 29, 2017, at 2:33 PM, Dave Goodwin <[email protected]> wrote: > > It actually may depend on what type of IP endpoint is calling the gateway. > With the gateway in MGCP mode, I have had the best overall compatibility > results when I configured the gateway to support RFC2833 and allow CUCM to > negotiate that. I usually keep the Type of DTMF Relay in CUCM to its default > value, and these are the commands I typically add, as I've never seen them on > by default nor do they seem to get added during the auto-configuration from > CUCM. Make sure to re-register the gateway to CUCM after the changes. Your > mileage may vary, but perhaps this will help. > > mgcp rtp payload-type nte 101 > mgcp package-capability fm-package > mgcp dtmf-relay voip codec all mode nte-ca > >> On Wed, Mar 29, 2017 at 10:17 AM, Kevin via cisco-voip >> <[email protected]> wrote: >> Yes, we press 6 or 8 to open the gate. >> I have did not have mgcp dtmf-relay voip codec all mode nse set. In CUCM >> under the gateway settings, I changed "Type Of DTMF Relay" to NSE. Saved, >> applied config and then did a no mgcp and then mgcp on the router and >> tested. Still cannot open the gate. >> Any other ideas? >> >> Thanks in advance.....Kevin >> Sent from my iPhone >> >>> On Mar 28, 2017, at 10:19 AM, Carlo Calabrese >>> <[email protected]> wrote: >>> >>> I take it you press 6 or something to allow the gate to open? can you send >>> a copy of the MGCP statements on the gateway? >>> >>> looking to see what the dtmf-relay is set to. >>> >>> mgcp dtmf-relay voip codec all mode nse >>> >>> >>> On Tuesday, March 28, 2017 6:46 AM, Brian Meade <[email protected]> wrote: >>> >>> >>> We'd need some debugs to see what is happening like "debug vpm signal" to >>> see what tones are sent on the line. >>> >>> On Tue, Mar 28, 2017 at 9:35 AM, Kevin via cisco-voip >>> <[email protected]> wrote: >>> >>> Hi, >>> >>> I was wondering if a solution was found. >>> >>> I have a similar issue. We have a Viking gate opener that was connected to >>> a Nortel Option 11c analog port. We have migrated to a CUCM. The local >>> analog port is now an FXS port on a Cisco 4331 router using MGCP. The call >>> box at the gate works in that I can call from the call box to a Cisco IP >>> phone and a two way connection works. But when the code is entered on the >>> IP phone to open the gate, the call drops and the gate does not open. >>> >>> Thanks in advance. >>> Kevin >>> Sent from my iPhone >>> ______________________________ _________________ >>> cisco-voip mailing list >>> [email protected] >>> https://puck.nether.net/ mailman/listinfo/cisco-voip >>> >>> _______________________________________________ >>> cisco-voip mailing list >>> [email protected] >>> https://puck.nether.net/mailman/listinfo/cisco-voip >>> >>> >> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >
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