Funnily enough the clients requests were, - get outbound calls working - disable video calls
if only I had disabled calls first. Cheers Ryan. On Fri, Mar 31, 2017 at 12:33 PM, Ryan Huff <[email protected]> wrote: > Sorry Nick, I did not see towards the bottom where you had provided your > solution. > > Essentially what happened is the phone is trying to negotiate a video > payload with the PSTN in for your PRI. The carrier is dropping that like a > hot tater. > > So you can declare the bearer capabilities as speech only for that voice > port, or you can adjust the regional setting in call manager so that there > is no video bandwidth available for the call when that 8845 dials out. > > I personally am a fan of taking care of this in communications manager. > Either way, I wouldn't go about the fix by disabling video on the handset > in case you actually did want to use video for onnet calls or through > trunks but do support video payloads. > > Thanks, > > Ryan > > On Mar 31, 2017, at 3:26 PM, Ryan Huff <[email protected]> wrote: > > conf t > > (config)# voice-port0/0/0:23 > > (config-voiceport)# bearer-cap speech > > exit > > wr mem > > > > Sent from my iPhone > > On Mar 31, 2017, at 2:52 PM, Nick Britt <[email protected]> wrote: > > Just ran into this one.... > > > *Topology:* > > 8845 > CUCM 8.6 > H323 GW > T1 > PSTN > > Desc of problem: Video capable handsets cannot make outbound calls where > as non video phones work fine. Calls are passed to h323 GW OK > > *Troubleshooting steps:* > > Devices have same Class of service/device pool/within subnet > > Config: > > voice-port 0/0/0:23 > ! > interface Serial0/0/0:23 > no ip address > encapsulation hdlc > isdn switch-type primary-ni > isdn incoming-voice voice > isdn supp-service name calling > isdn outgoing display-ie > trunk-group PRI-TGroup > no cdp enable > > *Debugs:* > > Failed Call > Bearer Capability i = 0x8890 > Standard = CCITT > * Transfer Capability = Unrestricted Digital* > Transfer Mode = Circuit > Transfer Rate = 64 kbit/s > Channel ID i = 0xA98383 > Exclusive, Channel 3 > Facility i = 0x9F8B0100A117020172020100800F > 41647669736F7273202D2032333635 > Protocol Profile = Networking Extensions > 0xA117020172020100800F41647669736F7273202D2032333635 > Component = Invoke component > Invoke Id = 114 > Operation = CallingName > Name Presentation Allowed Extended > Name = Advisors - > Display i = 'Advisors - 2365' > Calling Party Number i = 0x2181, 'REMOVED (same as working > handset)' > Plan:ISDN, Type:National > Called Party Number i = 0xA1, '(same as working call)' > Plan:ISDN, Type:National > 1968093: Mar 30 11:50:16.112 NDT: ISDN Se0/0/0:23 Q931: RX <- STATUS pd = > 8 callref = 0xFD71 > Cause i = 0x82E3 - Information element not implemented > Call State i = 0x01 > 1968094: Mar 30 11:50:16.184 NDT: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd > = 8 callref = 0xFD71 > Channel ID i = 0xA98383 > Exclusive, Channel 3 > 1968097: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: > pak_private_number: Invalid type/plan 0x0 0x0 may be overriden; sw-type 13 > 1968098: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: > pak_private_number: Invalid type/plan 0x0 0x0 may be overriden; sw-type 13 > 1968099: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: Sending SETUP > callref = 0x7D72 callID = 0xFC78 switch = primary-ni interface = User > 1968100: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = > 8 callref = 0x7D72 > > > > Bearer Capability i = 0x8090A2 > Standard = CCITT > * Transfer Capability = Speech* > Transfer Mode = Circuit > Transfer Rate = 64 kbit/s > Channel ID i = 0xA98386 > Exclusive, Channel 6 > Facility i = 0x9F8B0100A122020173020100801A > 4E6172696E646572204B617572205369646875202D2032333433 > Protocol Profile = Networking Extensions > 0xA122020173020100801A4E617269 > 6E646572204B617572205369646875202D2032333433 > Component = Invoke component > Invoke Id = 115 > Operation = CallingName > Name Presentation Allowed Extended > Name = > Display i = '' > Calling Party Number i = 0x2181, 'REMOVED (same as working > handset) ' > Plan:ISDN, Type:National > Called Party Number i = 0xA1, '(same as failed call) ' > Plan:ISDN, Type:National > 1968101: Mar 30 11:50:23.912 NDT: ISDN Se0/0/0:23 Q931: RX <- STATUS pd = > 8 callref = 0xFD72 > Cause i = 0x82E3 - Information element not implemented > Call State i = 0x01 > 1968102: Mar 30 11:50:23.952 NDT: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd > = 8 callref = 0xFD72 > Channel ID i = 0xA98386 > Exclusive, Channel 6 > 1968103: Mar 30 11:50:24.748 NDT: %SSH-5-SSH2_SESSION: SSH2 Session > request from 61.177.172.60 (tty = 1) using crypto cipher 'aes256-cbc', hmac > 'hmac-sha1' Succeeded > 1968104: Mar 30 11:50:26.560 NDT: ISDN Se0/0/0:23 Q931: RX <- PROGRESS pd > = 8 callref = 0xFD71 > Progress Ind i = 0x8488 - In-band info or appropriate now available > 1968105: Mar 30 11:50:27.468 NDT: ISDN Se0/0/0:23 Q931: RX <- ALERTING pd > = 8 callref = 0xFD72 > Progress Ind i = 0x8488 - In-band info or appropriate now available > 1968106: Mar 30 11:50:28.460 NDT: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT > pd = 8 callref = 0xFD71 > Cause i = 0x80D8 - Incompatible destination > > > Resolution: > Video handsets are sending *Transfer Capability = Unrestricted Digital* > where as non video handsets are sending the *transfer capability = speech* > > *Fix* > Disable video on handsets > > or > implement on the t1 voice port > > voice-port 0/0/0:23 > bearer-cap Speech > > > *More info:* > https://supportforums.cisco.com/discussion/11381081/ > outgoing-call-problem-new-series-ipt > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > > -- - Nick
_______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
