Dave - sometimes you have to do a shut on the common sense port in your brain.
On Fri, Mar 31, 2017 at 1:10 PM, Dave Goodwin <[email protected]> wrote: > Companies are of course free to waste their money, but... why did they buy > 8845s if they wanted video calls disabled? > > On Fri, Mar 31, 2017 at 4:04 PM, Nick Britt <[email protected]> > wrote: > >> Funnily enough the clients requests were, >> >> - get outbound calls working >> - disable video calls >> >> if only I had disabled calls first. >> >> Cheers Ryan. >> >> On Fri, Mar 31, 2017 at 12:33 PM, Ryan Huff <[email protected]> wrote: >> >>> Sorry Nick, I did not see towards the bottom where you had provided your >>> solution. >>> >>> Essentially what happened is the phone is trying to negotiate a video >>> payload with the PSTN in for your PRI. The carrier is dropping that like a >>> hot tater. >>> >>> So you can declare the bearer capabilities as speech only for that voice >>> port, or you can adjust the regional setting in call manager so that there >>> is no video bandwidth available for the call when that 8845 dials out. >>> >>> I personally am a fan of taking care of this in communications manager. >>> Either way, I wouldn't go about the fix by disabling video on the handset >>> in case you actually did want to use video for onnet calls or through >>> trunks but do support video payloads. >>> >>> Thanks, >>> >>> Ryan >>> >>> On Mar 31, 2017, at 3:26 PM, Ryan Huff <[email protected]> wrote: >>> >>> conf t >>> >>> (config)# voice-port0/0/0:23 >>> >>> (config-voiceport)# bearer-cap speech >>> >>> exit >>> >>> wr mem >>> >>> >>> >>> Sent from my iPhone >>> >>> On Mar 31, 2017, at 2:52 PM, Nick Britt <[email protected]> >>> wrote: >>> >>> Just ran into this one.... >>> >>> >>> *Topology:* >>> >>> 8845 > CUCM 8.6 > H323 GW > T1 > PSTN >>> >>> Desc of problem: Video capable handsets cannot make outbound calls where >>> as non video phones work fine. Calls are passed to h323 GW OK >>> >>> *Troubleshooting steps:* >>> >>> Devices have same Class of service/device pool/within subnet >>> >>> Config: >>> >>> voice-port 0/0/0:23 >>> ! >>> interface Serial0/0/0:23 >>> no ip address >>> encapsulation hdlc >>> isdn switch-type primary-ni >>> isdn incoming-voice voice >>> isdn supp-service name calling >>> isdn outgoing display-ie >>> trunk-group PRI-TGroup >>> no cdp enable >>> >>> *Debugs:* >>> >>> Failed Call >>> Bearer Capability i = 0x8890 >>> Standard = CCITT >>> * Transfer Capability = Unrestricted Digital* >>> Transfer Mode = Circuit >>> Transfer Rate = 64 kbit/s >>> Channel ID i = 0xA98383 >>> Exclusive, Channel 3 >>> Facility i = 0x9F8B0100A117020172020100800F >>> 41647669736F7273202D2032333635 >>> Protocol Profile = Networking Extensions >>> 0xA117020172020100800F41647669736F7273202D2032333635 >>> Component = Invoke component >>> Invoke Id = 114 >>> Operation = CallingName >>> Name Presentation Allowed Extended >>> Name = Advisors - >>> Display i = 'Advisors - 2365' >>> Calling Party Number i = 0x2181, 'REMOVED (same as working >>> handset)' >>> Plan:ISDN, Type:National >>> Called Party Number i = 0xA1, '(same as working call)' >>> Plan:ISDN, Type:National >>> 1968093: Mar 30 11:50:16.112 NDT: ISDN Se0/0/0:23 Q931: RX <- STATUS pd >>> = 8 callref = 0xFD71 >>> Cause i = 0x82E3 - Information element not implemented >>> Call State i = 0x01 >>> 1968094: Mar 30 11:50:16.184 NDT: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC >>> pd = 8 callref = 0xFD71 >>> Channel ID i = 0xA98383 >>> Exclusive, Channel 3 >>> 1968097: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: >>> pak_private_number: Invalid type/plan 0x0 0x0 may be overriden; sw-type 13 >>> 1968098: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: >>> pak_private_number: Invalid type/plan 0x0 0x0 may be overriden; sw-type 13 >>> 1968099: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: Sending SETUP >>> callref = 0x7D72 callID = 0xFC78 switch = primary-ni interface = User >>> 1968100: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = >>> 8 callref = 0x7D72 >>> >>> >>> >>> Bearer Capability i = 0x8090A2 >>> Standard = CCITT >>> * Transfer Capability = Speech* >>> Transfer Mode = Circuit >>> Transfer Rate = 64 kbit/s >>> Channel ID i = 0xA98386 >>> Exclusive, Channel 6 >>> Facility i = 0x9F8B0100A122020173020100801A >>> 4E6172696E646572204B617572205369646875202D2032333433 >>> Protocol Profile = Networking Extensions >>> 0xA122020173020100801A4E617269 >>> 6E646572204B617572205369646875202D2032333433 >>> Component = Invoke component >>> Invoke Id = 115 >>> Operation = CallingName >>> Name Presentation Allowed Extended >>> Name = >>> Display i = '' >>> Calling Party Number i = 0x2181, 'REMOVED (same as working >>> handset) ' >>> Plan:ISDN, Type:National >>> Called Party Number i = 0xA1, '(same as failed call) ' >>> Plan:ISDN, Type:National >>> 1968101: Mar 30 11:50:23.912 NDT: ISDN Se0/0/0:23 Q931: RX <- STATUS pd >>> = 8 callref = 0xFD72 >>> Cause i = 0x82E3 - Information element not implemented >>> Call State i = 0x01 >>> 1968102: Mar 30 11:50:23.952 NDT: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC >>> pd = 8 callref = 0xFD72 >>> Channel ID i = 0xA98386 >>> Exclusive, Channel 6 >>> 1968103: Mar 30 11:50:24.748 NDT: %SSH-5-SSH2_SESSION: SSH2 Session >>> request from 61.177.172.60 (tty = 1) using crypto cipher 'aes256-cbc', hmac >>> 'hmac-sha1' Succeeded >>> 1968104: Mar 30 11:50:26.560 NDT: ISDN Se0/0/0:23 Q931: RX <- PROGRESS >>> pd = 8 callref = 0xFD71 >>> Progress Ind i = 0x8488 - In-band info or appropriate now >>> available >>> 1968105: Mar 30 11:50:27.468 NDT: ISDN Se0/0/0:23 Q931: RX <- ALERTING >>> pd = 8 callref = 0xFD72 >>> Progress Ind i = 0x8488 - In-band info or appropriate now >>> available >>> 1968106: Mar 30 11:50:28.460 NDT: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT >>> pd = 8 callref = 0xFD71 >>> Cause i = 0x80D8 - Incompatible destination >>> >>> >>> Resolution: >>> Video handsets are sending *Transfer Capability = Unrestricted Digital* >>> where as non video handsets are sending the *transfer capability = >>> speech* >>> >>> *Fix* >>> Disable video on handsets >>> >>> or >>> implement on the t1 voice port >>> >>> voice-port 0/0/0:23 >>> bearer-cap Speech >>> >>> >>> *More info:* >>> https://supportforums.cisco.com/discussion/11381081/outgoing >>> -call-problem-new-series-ipt >>> >>> _______________________________________________ >>> cisco-voip mailing list >>> [email protected] >>> https://puck.nether.net/mailman/listinfo/cisco-voip >>> >>> >> >> >> -- >> - Nick >> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> > -- - Nick
_______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
