Naraym, It looks like your CUCM does not have the RSAv3 key file installed - ciscocm.version3-keys.cop.sgn <https://software.cisco.com/download/release.html?mdfid=284603137&catid=278875240&softwareid=282204704&release=COP-Files&relind=AVAILABLE&rellifecycle=&reltype=latest>.
New RSA keys are used to sign Cisco Unified Communications Manager releases and other updates such as Phone Firmware, Locales, Dialplans, other cop files. This cop can be installed on any UCM or see README for versions needing this cop. After you install this file (no reboot or restart required), try to install the phone firmware again and it should work. Joe On Apr 20, 2017, at 3:29 AM, naresh rathore <[email protected]> wrote: hi I am facing phone firmware upgrade issue. On one of the 7961G phone, the time is not correct. In Active load (Device > Phone) i can see unknown. This phone firmware version is Jar41sccp.8-3-0-50.sbn while other phone which is showing correct time is jar41sccp.9-4-2ES9.sbn. when i searched about this firmware. the phone cant upgrade directly from 8-3-50 to 9-4-2. for that i have to do intermediate upgrade to 8.5.2 (cmterm-7941_7961-sccp.8-5-2.cop.sgn). when i tried to upload the file to cucm (install/upgarde option). i am getting the following error. Download Status Error encountered: The selected file is not valid. Please ensure that the COP/ISO file is intended for this release. MD5 Hash Value: 05:55:6d:6e:7e:3b:12:75:fd:2d:95:f1:bc:01:d7:6b Regards Naray _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
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