I'd try getting rid of all the other columns and seeing what kinds of
errors you may be getting in the BAT log file.

On Fri, Aug 11, 2017 at 4:27 PM, Dave Wolgast <dwolg...@rochester.rr.com>
wrote:

> CUCM 10.5.2-12901-1
>
> I am having an issue using BAT to update User Credential Policy for a
> group of >1000 users.
>
> My procedure is as follows:
>
>    1. Bulk Administration/Users/Export Users (I queried by department)
>    using All User Format
>    2. Download resulting export file and convert to csv in Excel
>    3. Edit the PASSWORD AUTHENTICATION RULE and PIN AUTHENTICATION RULE
>    columns (with verified valid rule names)
>    4. Replace PASSWORD and PIN column data with # (to be ignored during
>    update)
>    5. Upload csv import file
>    6. BAT/Users/Update Users/Custom File
>    7. Specify the file I just uploaded, using # as the value to be ignored
>    8. Run the update
>
> The passwords and PINs stay intact as expected, but the Auth Rules do not
> update. I am not sure why, because I think this has worked in the past.
> NOTE: I did get the Department field to update on a few records during the
> same update job.
>
> Does anyone have any tips or advice for what I might have missed?
>
> I really appreciate your help!!
>
> Dave Wolgast
> --
> Dave Wolgast
> Livonia, NY
> 585.402.3375 <(585)%20402-3375>
>
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