Call me crazy, but wouldn’t someone in the plant hear that they put the paging
system on hold and fix it by picking the call back up? Ryan’s suggest would
belay it, but user training would also be a good mention.
A secondary measure is to look at what you’re hooked up to. In the past almost
all of the FXO based paging systems run through a paging adapter of sorts, like
a Valcom. Those typically have a setting on them that you can set max timeout
as well as on-hook detection.
Ben Amick
Unified Communications Analyst
From: cisco-voip [mailto:[email protected]] On Behalf Of Ryan
Huff
Sent: Monday, September 25, 2017 3:37 PM
To: Loren Hillukka <[email protected]>
Cc: [email protected]
Subject: Re: [cisco-voip] Call length on paging ports
You might find that editing the softkey template and relocating the hold
softkey away from the end call softkey for the connected state might be a
solution (that way you don’t have to alter the behavior of the pots line).
Thanks,
Ryan
On Sep 25, 2017, at 3:31 PM, Loren Hillukka
<[email protected]<mailto:[email protected]>> wrote:
I have a plant building with a 4351 connected to a paging system via an FXO
port. Site has phones connected to CUCM, gw is not MGCP. Users at the plant
are notorious for paging, then pressing "hold" instead of "end call" on the
Cisco phones they page from. The plant floor then gets MOH playing and nobody
else can page until I shut/no shut the port or they unplug the cable from the
fxo port.
Any idea if a max length of call timer can be applied only to that one fxo
port, to disconnect any call to it after 15 seconds or so?
Thanks
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