That’s exactly what I have. However, when you dial that DID, you get a prompt 
asking you to enter the phone number you want to leave a message for instead of 
asking you to sign-in. However, if you type “*”, it will let you sign in. From 
google, this appears to be normal issue and the recommendation is to train 
users to know that. Our users aren’t that trainable however.

----
Matthew Huff             | 1 Manhattanville Rd
Director of Operations   | Purchase, NY 10577
OTA Management LLC       | Phone: 914-460-4039
aim: matthewbhuff        | Fax:   914-694-5669

From: Charles Goldsmith [mailto:[email protected]]
Sent: Tuesday, October 3, 2017 12:41 PM
To: Matthew Huff <[email protected]>
Cc: cisco-voip voyp list <[email protected]>
Subject: Re: [cisco-voip] Skipping * on inbound external calls to Unity

IIRC, you should be able to setup a direct routing rule with the DID and have 
it send to Conversation > Attempt Sign-In.

On CUCM, just setup a CTI-RP to send the number over to CUC.

On Tue, Oct 3, 2017 at 10:52 AM, Matthew Huff 
<[email protected]<mailto:[email protected]>> wrote:
If we have an externally available number to access Unity voicemail, is there 
anyway of changing it so that it doesn't prompt asking for phone number to 
dial? You can hit * to enter your extension and passcode, but only if you 
remember to hit *.



----
Matthew Huff             | 1 Manhattanville Rd
Director of Operations   | Purchase, NY 10577
OTA Management LLC       | Phone: 914-460-4039<tel:914-460-4039>
aim: matthewbhuff        | Fax:   914-694-5669<tel:914-694-5669>


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