It might be the small difference with the word "Attempt." *Attempt Sign-In*—Sends the call to the user sign in conversation, if the calling number belongs to a user. The calling number is used as the ID. If the call is not from a user, the next rule in the routing table is applied to the call information.
*Sign-In*—Sends the call to the user sign in conversation, which prompts the caller to enter an ID. On Tue, Oct 3, 2017 at 11:47 AM Matthew Huff <[email protected]> wrote: > That’s exactly what I have. However, when you dial that DID, you get a > prompt asking you to enter the phone number you want to leave a message for > instead of asking you to sign-in. However, if you type “*”, it will let you > sign in. From google, this appears to be normal issue and the > recommendation is to train users to know that. Our users aren’t that > trainable however. > > > > ---- > > Matthew Huff | 1 Manhattanville Rd > > Director of Operations | Purchase, NY 10577 > > OTA Management LLC | Phone: 914-460-4039 <(914)%20460-4039> > > aim: matthewbhuff | Fax: 914-694-5669 <(914)%20694-5669> > > > > *From:* Charles Goldsmith [mailto:[email protected]] > *Sent:* Tuesday, October 3, 2017 12:41 PM > *To:* Matthew Huff <[email protected]> > *Cc:* cisco-voip voyp list <[email protected]> > *Subject:* Re: [cisco-voip] Skipping * on inbound external calls to Unity > > > > IIRC, you should be able to setup a direct routing rule with the DID and > have it send to Conversation > Attempt Sign-In. > > > > On CUCM, just setup a CTI-RP to send the number over to CUC. > > > > On Tue, Oct 3, 2017 at 10:52 AM, Matthew Huff <[email protected]> wrote: > > If we have an externally available number to access Unity voicemail, is > there anyway of changing it so that it doesn't prompt asking for phone > number to dial? You can hit * to enter your extension and passcode, but > only if you remember to hit *. > > > > ---- > Matthew Huff | 1 Manhattanville Rd > Director of Operations | Purchase, NY 10577 > OTA Management LLC | Phone: 914-460-4039 > aim: matthewbhuff | Fax: 914-694-5669 > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip >
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