*"The code for the network preservation hard reset is: *7412369#085"*
And then there were three. Wes, Ryan, Brian, how many are there really? On Mon, Feb 12, 2018 at 9:31 AM Terry Oakley <[email protected]> wrote: > I have used the below to reset 79xx series phones and load a new firmware > on them. Setup a laptop with a TFTP server on it and on most I have been > able to recover what looked like a bricked unit. > > > > Thanks > > > > Terry > > > > > > *Terry Oakley* > > Telecommunications Coordinator *| *Information Technology Services > > *Red Deer College **|*100 College Blvd > <https://maps.google.com/?q=100%0D+College+Blvd&entry=gmail&source=g>. *|* Box > 5005 *| *Red Deer *|* Alberta *| *T4N 5H5 > > work (403) 342-*3521 **| * FAX (403) 343-4034 > > > > > > > > #Total Hard Reset > > The code for the total hard reset is: 3491672850*# > > A total hard reset formats /flash0 blowing away everything except CNU. > All settings and personalization of the phone is removed. > > #Hard Reset with Network Setting Preservation > > The code for the network preservation hard reset is: *7412369#085 > > And it also does a complete format of /flash0 - yet it preserves the > network settings so that after the format, any static IP and other network > settings are preserved. The settings are stored in volatile RAM, so it is > important to not remove power to the phone during this process > > #Prerequisites > > There are a number of prerequsites that are necessary for a successful > factory reset. > > 1. You must have a network environment in which DHCP is used to > provide the phone with an IP address and a TFTP server (i.e. DHCP option > 150). > > 2. There must be an appropriate default load for your phone > model on that TFTP server: > > o The default load name is: termxx.default.loads (where xx is > part of the model number, 41 for 7941, 62 for 7962, 70 for 7970, etc.) > > o The version of the default load must be the same signing > type (dev or release) as the phone on which you wish to do a factory reset. > > o This file (termxx.default.loads) is packaged with every > phoneload that is installed on the callmanager, but since the name is not > unique per phoneload version, the copy of termxx.default.loads is always > the one from the most recent load that was installed on the callmanager. It > may not be the type (dev or release) that you want. > > > > > > *From:* cisco-voip [mailto:[email protected]] *On Behalf > Of *Vinnie Dao > *Sent:* Sunday, February 11, 2018 11:07 AM > *To:* 'Anthony Holloway' <[email protected]> > > > *Cc:* [email protected] > *Subject:* Re: [cisco-voip] Cisco 7975 or 7965 stuck at speaker button > Red LED, sorry if this is a repost > > > > HI Anthony, > > Appreciated your reply, > > The link you sent requires login, > > > > I am not sure what version on them, since they are stand by units for a > while, from the last time they were working at one point. I tried to > reset, 1234567890*# but still the same issue. > > > > *From:* Anthony Holloway [mailto:[email protected] > <[email protected]>] > *Sent:* Sunday, February 11, 2018 9:53 AM > *To:* Vinnie Dao > *Cc:* [email protected] > *Subject:* Re: [cisco-voip] Cisco 7975 or 7965 stuck at speaker button > Red LED, sorry if this is a repost > > > > Did you already look through the bug search tool? > > > > > https://bst.cloudapps.cisco.com/bugsearch/search?kw=stuck%20boot&pf=prdNm&pfVal=269065653&sb=anfr > > > > What version of firmware is it, and what can you do to clear the problem? > I.e., Power cycle the phone? > > > > On Sun, Feb 11, 2018 at 11:49 AM Vinnie Dao <[email protected]> wrote: > > Greeting to all, > > > > Lately, I have some CP-7965 and CP-7975 stuck at speaker button during > boot up as red LED and stay there for long time. Has anyone got this issue > and know how to fix it? > > > > Please advise where to go from here to resolve this issue, and thank you > very much for your time. > > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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