Usually they'll want you to generate a license request in PLM.

On Mon, Jul 23, 2018 at 12:03 AM naresh rathore <[email protected]> wrote:

> hi ,
>
>
> I logged into CUCM today and found out that there is issue with licensing.
> I logged into Prime licensing and can see Registration conflict against
> CUCM and Unity Connection.
>
>
>
> Now i have to send email to Cisco licensing team. i dont have Sales order
> number handy. i looked into getting license mac address and show status
> doesnt show license mac. Could somebody tell, what info should i give to
> Licensing team to generate correct license.
>
>
>
> Regards
>
>
>
> Naresh Rathore
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