To followup I had no issues running a TCL script that played a prompt and
continued call out. Google play_message_2_calling_then_connect.tcl
IOS XE 16.6.5 on ISR 4431
conf t
app
service welcome bootflash:play_message_2_calling_then_connect.tcl
dial-peer voice 24 voip
service welcome
As stated I understand CVP/VXML is not supported, but good to know basic TCL
working.
-jason
From: cisco-voip <[email protected]> On Behalf Of Pawlowski,
Adam
Sent: Friday, February 15, 2019 2:55 PM
To: 'Sreekanth Narayanan (sreenara)' <[email protected]>; Lelio Fulgenzi
<[email protected]>; 'Brian Meade' <[email protected]>
Cc: [email protected]
Subject: Re: [cisco-voip] TCL Script to play message for hotel room?
And yes it seems that on/off ramp faxing and TCL audio are dead so on to other
things.
I can do this easily with Asterisk, it is just another thing to maintain.
One of the things we did use this for was having a fallthrough recording if all
the dialpeers were dead to the UCM on a PRI gateway, we’d play something
letting people know we were having an issue and check a website, versus sending
back the a cause and having them get a recording that caused the caller to try
over and over.
Things move on, such is life I guess.
Thanks for all the information
Adam
SUNYAB
From: Sreekanth Narayanan (sreenara)
<[email protected]<mailto:[email protected]>>
Sent: Monday, February 11, 2019 10:43 PM
To: Lelio Fulgenzi <[email protected]<mailto:[email protected]>>; Pawlowski,
Adam <[email protected]<mailto:[email protected]>>; 'Brian Meade'
<[email protected]<mailto:[email protected]>>
Cc: [email protected]<mailto:[email protected]>
Subject: RE: [cisco-voip] TCL Script to play message for hotel room?
Yes, VXML is no longer supported on the ISR4K so these routers cannot be used
in a CVP deployment as VXML gateways.
The VVB is the alternative.
I’m not sure the fax TCL script has been tested on ISR4K, but BACD has been
tested and works fine.
Regards
Sreekanth
From: cisco-voip
<[email protected]<mailto:[email protected]>>
On Behalf Of Lelio Fulgenzi
Sent: Tuesday, February 12, 2019 01:53 AM
To: Pawlowski, Adam <[email protected]<mailto:[email protected]>>; 'Brian
Meade' <[email protected]<mailto:[email protected]>>
Cc: [email protected]<mailto:[email protected]>
Subject: Re: [cisco-voip] TCL Script to play message for hotel room?
Is this what you might need?
https://community.cisco.com/t5/contact-center/vxml-gateway-alternatives/td-p/2859129<https://community.cisco.com/t5/contact-center/vxml-gateway-alternatives/td-p/2859129>
Munaf Ahmed<https://community.cisco.com/t5/user/viewprofilepage/user-id/317391>
[Cisco Employee]
Cisco Employee
01-05-2017 09:34 PM
One option would to deploy
One option would to deploy UCS-E series server on ISR 4K router and install VVB
on it.
https://www.cisco.com/c/en/us/support/contact-center/virtualized-voice-browser-12-0-1/model.html<https://www.cisco.com/c/en/us/support/contact-center/virtualized-voice-browser-12-0-1/model.html>
---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | [email protected]<mailto:[email protected]>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram,
Twitter and Facebook
[University of Guelph Cornerstone with Improve Life tagline]
From: cisco-voip
<[email protected]<mailto:[email protected]>>
On Behalf Of Pawlowski, Adam
Sent: Monday, February 11, 2019 2:47 PM
To: 'Brian Meade' <[email protected]<mailto:[email protected]>>
Cc: [email protected]<mailto:[email protected]>
Subject: Re: [cisco-voip] TCL Script to play message for hotel room?
Spoke too soon maybe.
I’m getting answers that refer to VXML but I’m told that TCL is impacted as
well. There’s a module for the 4K apparently that runs IP IVR to be a VXML
processor but I can’t find details on this at the moment or what impact that
has on other functionality.
So maybe panic attack not totally averted.
Adam
From: Brian Meade <[email protected]<mailto:[email protected]>>
Sent: Monday, February 11, 2019 2:21 PM
To: Pawlowski, Adam <[email protected]<mailto:[email protected]>>
Cc: [email protected]<mailto:[email protected]>
Subject: Re: [cisco-voip] TCL Script to play message for hotel room?
This is interesting because I was working to move a customer to a different
platform due to fax detect scripts no longer working in ISR4k's. Should that
still be working as well? I thought the new architecture couldn't terminate
the audio streams like this.
On Mon, Feb 11, 2019 at 1:59 PM Pawlowski, Adam
<[email protected]<mailto:[email protected]>> wrote:
Almost had a panic attack there for a minute.
I heard that's why the DVO functionality moved into the UCM as the new ISR 4k
didn't support VXML. That was more of a CVP thing I think and VXML is probably
as ancient and unused as VRML.
The TCL function to terminate a call leg and play a stream I didn't think was
related and I take advantage of this on fall through or other cases where I
want to play an announcement to a caller without hooping through the voicemail
system.
Good that still works.
Adam
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