Hi Myron, https://www.2ring.com/products/gadgets-for-cisco-finesse-ga/overview
https://developer.cisco.com/ecosystem/spp/solutions/165037/ 2Ring and Parsec tele systems have some gadgets that you can use in pre 12.0 versions to send messages to Agents. Thanks! Jinto Alakkal | Analyst III, Network Infrastructure Computing and Communications Services | University of Guelph 50 Stone Rd E | Guelph, ON | N1G 2W1 519-824-4120 Ext. 53146 | jalak...@uoguelph.ca www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook -----Original Message----- From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Myron Young Sent: Tuesday, July 30, 2019 10:12 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Finesse login message Is there any way for a supervisor to deploy a team message or banner message to their agents on an ad-hoc basis? I know team message is a feature in Finesse 12.0 but looking for something equivalent in UCCX and Finesse 11.6? _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip