Thanks for the info Jinto. I saw 2ring as a third party option too but was hoping there was a free or open-source solution I could offer the customer. But hey you gotta pay for the fancy stuff sometimes right lol
> On Jul 30, 2019, at 10:40 AM, Jinto Alakkal Kunjumon <jalak...@uoguelph.ca> > wrote: > > Hi Myron, > > https://www.2ring.com/products/gadgets-for-cisco-finesse-ga/overview > > https://developer.cisco.com/ecosystem/spp/solutions/165037/ > > 2Ring and Parsec tele systems have some gadgets that you can use in pre 12.0 > versions to send messages to Agents. > > Thanks! > Jinto Alakkal | Analyst III, Network Infrastructure > Computing and Communications Services | University of Guelph > 50 Stone Rd E | Guelph, ON | N1G 2W1 > 519-824-4120 Ext. 53146 | jalak...@uoguelph.ca > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook > > > -----Original Message----- > From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Myron Young > Sent: Tuesday, July 30, 2019 10:12 AM > To: cisco-voip@puck.nether.net > Subject: [cisco-voip] Finesse login message > > Is there any way for a supervisor to deploy a team message or banner message > to their agents on an ad-hoc basis? I know team message is a feature in > Finesse 12.0 but looking for something equivalent in UCCX and Finesse 11.6? > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip