Thanks for the update. Strange that the cert didn't work for you. It used to be in 9.x and lower <https://bst.cloudapps.cisco.com/bugsearch/bug/CSCue13884> that you'd need root access to add certs to the keystore, but not since v10.
On Tue, Apr 14, 2020 at 11:01 PM <tim.sm...@enject.com.au> wrote: > Hey Anthony, been buried working on it 🙂 forgot to check back here. > > Hope everyone is keeping safe! > > I think probably was working with most of the guys you are thinking of > there inc Cloverhound. > It managed to stump a lot of people, and we did end up digging pretty deep > with a couple of great Cisco escalation guys too. > I think the only people that could solve it are really deep in the > development team, and it's not really worth it. > The short answer is upgrade or offbox (because we have a nice version of > this working in 11.x) already with no issues. > > The big issue was the old JRE, and the lack of TLS 1.2. > All of the code was running off box with exactly the same versions etc, so > it seemed to be something specific to UCCX, possibly a security measure or > restriction. > > Anyway, we wanted to run off box proxy, but we weren't permitted in this > environment. > So we built off box in AWS (API Gateway and Lambda) > And it's working really nicely. > > I think as you said below... no more Java.. > Use the Set Steps if required (we have done that instead of the built in > REST step) > And we have one custom class to override the certificate trust (as there > also seems to be a bug with that in the version of UCCX - it doesn't trust > things in it's trust store) 🙂 > > But yeah, no more Java seems like a good plan. > > Cheers, > > Tim > > > ------------------------------ > *From:* Anthony Holloway <avholloway+cisco-v...@gmail.com> > *Sent:* Wednesday, 8 April 2020 6:54 AM > *To:* Tim Smith <tim.sm...@enject.com.au> > *Cc:* voyp list, cisco-voip (cisco-voip@puck.nether.net) < > cisco-voip@puck.nether.net> > *Subject:* Re: [cisco-voip] Java and custom UCCX > > > EXTERNAL SENDER WARNING. This message was sent from outside your > organisation. Please do not click links or open attachments unless you > recognise the source of this email and know the content is safe. > I see your post on the developer forums, and as as here, didn't get much > in the way of a solution. Did you ever end up moving past your hurdles and > successfully solve this one? > > On Thu, Mar 26, 2020 at 6:58 AM Pawlowski, Adam <aj...@buffalo.edu> wrote: > > I shunted in a new oracle jdbc jar to replace the existing one (and thus > losing the entire database connection pooling framework that CCX has) > because the in built one is archaic and doesn’t work with oracle encryption > or modern rev, then wrote some java code to handle simple queries. > > > > It works until it doesn’t want to – SU installs or system reboots > sometimes the jar doesn’t load for … no given reason at all, then you have > to reboot to bring it up hopefully. > > > > As bad as it sounds if you’re stuck on that system would it be more > reasonable to write a broker/proxy that can shuttle these requests for you? > > > > Adam > > > > *From:* cisco-voip <cisco-voip-boun...@puck.nether.net> *On Behalf Of *Anthony > Holloway > *Sent:* Thursday, March 26, 2020 2:32 AM > *To:* Tim Smith <tim.sm...@enject.com.au> > *Cc:* voyp list, cisco-voip (cisco-voip@puck.nether.net) < > cisco-voip@puck.nether.net> > *Subject:* Re: [cisco-voip] Java and custom UCCX > > > > I did a Java thing....once > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fcontact-center%2Fhow-to-using-a-custom-java-class-in-uccx-5-x-soap-example%2Ftd-p%2F1029442&data=02%7C01%7Ctim.smith%40enject.com.au%7Cb4582d0d790443cb514408d7db35ef90%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637218897014152404&sdata=MgWN652lXXXVCdZbF528gnCGy5GJ9i0yxXmTXOMz%2Fa0%3D&reserved=0>....never > again man. never again. > > > > I would recommend posting in the UCCX community forum > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fcontact-center%2Fbd-p%2F5926-discussions-contact-center&data=02%7C01%7Ctim.smith%40enject.com.au%7Cb4582d0d790443cb514408d7db35ef90%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637218897014162396&sdata=%2FRDeWzMC1KxZfYSW2gQpOUYoQfVq3%2FjE9ZhGNKZSAIk%3D&reserved=0>, > as there are at least 2 or 3 regulars who I believe could help with this > type of thing. > > > > And, it's less active, but the developer section for UCCX > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fcontact-center%2Fbd-p%2Fj-disc-dev-contact-center&data=02%7C01%7Ctim.smith%40enject.com.au%7Cb4582d0d790443cb514408d7db35ef90%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637218897014162396&sdata=tmQrbl9GLeBnJzgFrel%2FEvILfYREBQQQSzPrMCv3VhQ%3D&reserved=0> > might be worth a shot too. > > > > Last but not least, the dude's over at Cloverhound seem to love > challenges, as they've competed in like a dozen Engineering Death match > episodes. Maybe ping them on Twitter > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fcloverhound&data=02%7C01%7Ctim.smith%40enject.com.au%7Cb4582d0d790443cb514408d7db35ef90%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637218897014172396&sdata=1xcOi6jKrq77KG7qKf6AU5X3o7KJ%2FZREKl2k3xSMO%2Bo%3D&reserved=0> > . > > > > Good luck. I look forward to hearing the outcome. > > > > On Wed, Mar 25, 2020 at 6:09 PM Tim Smith <tim.sm...@enject.com.au> wrote: > > Big guys, I should be more specific :) > > > > Exact challenge > > - UCCX 10.0 with JRE 1.6 > - Does not support TLS 1.2 > - We need to make a REST call with OAUTH and TLS 1.2 > - Using bouncy castle to try and get around the JRE TLS limitation > > Should also note we have working on 11.x with JRE 7 and no bouncy castle. > (Which sounds less fun, but it works better :) > > > > Cheers, > > > > Tim > > > > Get Outlook for iOS > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252faka.ms%252fo0ukef%26c%3DE%2C1%2C8phXTi73WddEIOG_rUCgOD6q7ZqWMhfacXQ9l8evIaf-M4z2b-HHpgLNPUL5tD1GG_8BYCvEMdy2tjezqShwJiO9rCr2cekH_njaEACr3Tk%2C%26typo%3D1&data=02%7C01%7Ctim.smith%40enject.com.au%7Cb4582d0d790443cb514408d7db35ef90%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637218897014172396&sdata=ymog6IpOrf0xp4So4%2FwVXftaY9T5twkIylGYfLtWXTM%3D&reserved=0> > ------------------------------ > > *From:* Tim Smith > *Sent:* Thursday, March 26, 2020 10:00:07 AM > *To:* voyp list, cisco-voip (cisco-voip@puck.nether.net) < > cisco-voip@puck.nether.net> > *Subject:* Java and custom UCCX > > > > Hi guys, > > > > I’m not sure if we are supposed to do this. > > I am stuck on a Java and UCCX issue. > > > > We are trying to run a custom class, and we are having issues with the > loading of the class. > > It seems very Cisco specific as we can run it anywhere else compiled and > ran on same JDK/JRE etc. > > > > We’ve put a lot of hours in so far and tried a lot of things, but at a bit > of a roadblock. > > > > I know there are some great UCCX people on here. Wondering if anyone might > be up for a quick chat on Webex Teams. > > > > Cheers, > > > > Tim > > > > Get Outlook for iOS > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252faka.ms%252fo0ukef%26c%3DE%2C1%2Ct8tEjZJ9Gyr7mA9AjNPOGAdCuW66OH00JM4c1Vq6-JwrhUU-w5QOQWc_2rV4ejxIoRSBwo_-XbgKG1YBKZd-YU2Jmz8kbXmlBFPPVYO-vwUwyg%2C%2C%26typo%3D1&data=02%7C01%7Ctim.smith%40enject.com.au%7Cb4582d0d790443cb514408d7db35ef90%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637218897014172396&sdata=sga%2F8Jq6i7tfUnwhgQ20Fs9T0OIQEPMgNB%2F6%2FdsvWf8%3D&reserved=0> > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252fpuck.nether.net%252fmailman%252flistinfo%252fcisco-voip%26c%3DE%2C1%2CHCxr10uF7ITcfNpzP2eI15FpskJ7_xQtjfsvwChM_9T4YYOySDmFF9h1THFgUMzQOUey2PVmM_sMhnq7Mt-bH34ceaPs1XhJf_mJIz6nI32vvt6cUr1DQDaMft9u%26typo%3D1&data=02%7C01%7Ctim.smith%40enject.com.au%7Cb4582d0d790443cb514408d7db35ef90%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637218897014182384&sdata=7Qhm5phRcAfqGvthhxn4pYRYzFxsXyoEJLdMQvInLPQ%3D&reserved=0> > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > <https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252fpuck.nether.net%252fmailman%252flistinfo%252fcisco-voip%26c%3DE%2C1%2CuAAmAhVLXODpy7ffvQUl2AruuvzJBcJjUiuUf_N21VkDVV4iYsFqgtId5XuHNSX453qHKPQX9qsv5NN4lj7l8bPDs3-Jeb7Pu6c56CikeCoaA4A-B81JAFx_Xw%2C%2C%26typo%3D1&data=02%7C01%7Ctim.smith%40enject.com.au%7Cb4582d0d790443cb514408d7db35ef90%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637218897014182384&sdata=5yUK6qJFEUyDxXnT5vX1ZCMTQKxzzZOcCLN95qlBmZI%3D&reserved=0> > >
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