My guess is it won’t get fixed as it would help us all out!     LOL. 

> On Jan 11, 2021, at 2:18 PM, NateCCIE <[email protected]> wrote:
> 
> There is a record softkey that does what you’re asking Leilo.  The problem 
> with Unity Live record is the CUCM BIB calls the number twice, one for TX and 
> one for RX, and you get two-one sided voicemails in the inbox.  If that gets 
> fixed, it’s an amazing option.
>  
> From: cisco-voip <[email protected]> On Behalf Of Lelio 
> Fulgenzi
> Sent: Monday, January 11, 2021 2:00 PM
> To: Nick Barnett <[email protected]>; Brian Meade <[email protected]>
> Cc: cisco-voip <[email protected]>
> Subject: Re: [cisco-voip] Alternatives for MediaSense simple recording?
>  
> It’s too bad that CUCM doesn’t have a LiveRecord softkey macro that does the 
> conferencing and dialing of the live record extension.
>  
> To ask people to press conference and then dial live record and the 
> conference again, is just way to much to ask. I think.
>  
> Has Live Record support from CUCM side improved at all?
>  
>  
> From: Nick Barnett <[email protected] <mailto:[email protected]>> 
> Sent: Monday, January 11, 2021 3:50 PM
> To: Brian Meade <[email protected] <mailto:[email protected]>>; Lelio Fulgenzi 
> <[email protected] <mailto:[email protected]>>
> Cc: cisco-voip <[email protected] 
> <mailto:[email protected]>>
> Subject: Re: [cisco-voip] Alternatives for MediaSense simple recording?
>  
> CAUTION: This email originated from outside of the University of Guelph. Do 
> not click links or open attachments unless you recognize the sender and know 
> the content is safe. If in doubt, forward suspicious emails to 
> [email protected] <mailto:[email protected]>
>  
> Unity live record, that's one I haven't thought of yet. Thanks!
>  
> I'm pretty sure, mediasense is totally dead. We just upgraded to CUCM 12.5 
> SU3 in October. MediaSense 11.5 su2 said it was compatible with CUCM 12.x, 
> but in this case, it only meant 12.x THRU 12.5 SU2.  The BU's solution was to 
> downgrade to SU2. We kind of pushed them and they came back with a fix. 
> Apparently between CUCM 12.5 SU2 and 12.5 SU3, CUCM forced HTTPs for AXL 
> connections.  to fix it, TAC had to root into my nodes and make a change to 
> the haproxy.conf file to stop forcing HTTPS.
>  
> This whole mess took me right up to the last day of support and I think 
> everyone at cisco hated me, but they were clear there would be no more 
> support for this monster. meh
>  
> Thanks,
> Nick
>  
> On Mon, Jan 11, 2021, at 2:24 PM, Brian Meade wrote:
>> Unity Connection Live Record may be an option you could try and have it 
>> conference in that number.
>>  
>> I think MediaSense is still around for video call handlers/video 
>> voicemail/video on hold if I remember correctly.  I think they only killed 
>> it for recording calls.
>>  
>> On Mon, Jan 11, 2021 at 1:56 PM Lelio Fulgenzi <[email protected] 
>> <mailto:[email protected]>> wrote:
>>> I sure was sad when they EOL’ed Media Sense. I really wanted to do video 
>>> call handlers and video voicemail and greetings. 
>>> 
>>>  
>>> 
>>> Take a look at https://www.mns.vc/ <https://www.mns.vc/> they might have 
>>> what you’re looking for.
>>> 
>>>  
>>> 
>>> Lelio
>>> 
>>>  
>>> 
>>>  
>>> 
>>> From: cisco-voip <[email protected] 
>>> <mailto:[email protected]>> On Behalf Of Nick Barnett
>>> Sent: Monday, January 11, 2021 12:54 PM
>>> To: cisco-voip <[email protected] 
>>> <mailto:[email protected]>>
>>> Subject: [cisco-voip] Alternatives for MediaSense simple recording?
>>>  
>>> 
>>> CAUTION: This email originated from outside of the University of Guelph. Do 
>>> not click links or open attachments unless you recognize the sender and 
>>> know the content is safe. If in doubt, forward suspicious emails to 
>>> [email protected] <mailto:[email protected]>
>>>  
>>> 
>>> Hey folks. What are people using now that MediaSense is EOL? It was fine 
>>> for what it was. It just recorded anything you threw into it. it weaseled 
>>> it's way into some weird apps we have, and now I'm kinda stuck.  We have an 
>>> iphone app that was developed to work in areas with poor data connectivity. 
>>> It creates a conference call to a PSTN number that routes into our system 
>>> and is a route pattern attached to a SIP trunk directly to MediaSense. 
>>> 
>>>  
>>> 
>>> From there, we use APIs to pull the file down and save it using meta data 
>>> from the initial call.
>>> 
>>>  
>>> 
>>> We aren't using ANY of the recording profiles or advanced features of 
>>> mediasense. Our new recording system is NICE Engage and they don't offer 
>>> any way to record via route patterns.
>>> 
>>>  
>>> 
>>> Are there any open source, or really ANYTHING else out there that can do 
>>> this simple procedure? The most basic of requirements are 1) non 
>>> proprietary audio format 2) retrievable with an API or script. My cisco 
>>> account team can only recommend Webex for recording which doesn't look to 
>>> allow recording with a route pattern. Our VAR sells NICE which requires an 
>>> extra application to kick of a recording like this. 
>>> 
>>>  
>>> 
>>> What are you guys using? Any suggestions for me?
>>> 
>>>  
>>> 
>>> Thanks,
>>> 
>>> Nick
>>> 
>>>  
>>> 
>>> P.S. just to be clear, MeidaSense is not our quality assurance platform. We 
>>> use NICE Engage for that and it's fine for now... just looking for 
>>> something to fill the gap left by a disappearing MediaSense and our route 
>>> pattern recording method.
>>> 
>>>  
>>> 
>>> _______________________________________________
>>> cisco-voip mailing list
>>> [email protected] <mailto:[email protected]>
>>> https://puck.nether.net/mailman/listinfo/cisco-voip 
>>> <https://puck.nether.net/mailman/listinfo/cisco-voip> 
>  
> Thanks,
> Nick
>  
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