My guess is it won’t get fixed as it would help us all out! LOL. > On Jan 11, 2021, at 2:18 PM, NateCCIE <[email protected]> wrote: > > There is a record softkey that does what you’re asking Leilo. The problem > with Unity Live record is the CUCM BIB calls the number twice, one for TX and > one for RX, and you get two-one sided voicemails in the inbox. If that gets > fixed, it’s an amazing option. > > From: cisco-voip <[email protected]> On Behalf Of Lelio > Fulgenzi > Sent: Monday, January 11, 2021 2:00 PM > To: Nick Barnett <[email protected]>; Brian Meade <[email protected]> > Cc: cisco-voip <[email protected]> > Subject: Re: [cisco-voip] Alternatives for MediaSense simple recording? > > It’s too bad that CUCM doesn’t have a LiveRecord softkey macro that does the > conferencing and dialing of the live record extension. > > To ask people to press conference and then dial live record and the > conference again, is just way to much to ask. I think. > > Has Live Record support from CUCM side improved at all? > > > From: Nick Barnett <[email protected] <mailto:[email protected]>> > Sent: Monday, January 11, 2021 3:50 PM > To: Brian Meade <[email protected] <mailto:[email protected]>>; Lelio Fulgenzi > <[email protected] <mailto:[email protected]>> > Cc: cisco-voip <[email protected] > <mailto:[email protected]>> > Subject: Re: [cisco-voip] Alternatives for MediaSense simple recording? > > CAUTION: This email originated from outside of the University of Guelph. Do > not click links or open attachments unless you recognize the sender and know > the content is safe. If in doubt, forward suspicious emails to > [email protected] <mailto:[email protected]> > > Unity live record, that's one I haven't thought of yet. Thanks! > > I'm pretty sure, mediasense is totally dead. We just upgraded to CUCM 12.5 > SU3 in October. MediaSense 11.5 su2 said it was compatible with CUCM 12.x, > but in this case, it only meant 12.x THRU 12.5 SU2. The BU's solution was to > downgrade to SU2. We kind of pushed them and they came back with a fix. > Apparently between CUCM 12.5 SU2 and 12.5 SU3, CUCM forced HTTPs for AXL > connections. to fix it, TAC had to root into my nodes and make a change to > the haproxy.conf file to stop forcing HTTPS. > > This whole mess took me right up to the last day of support and I think > everyone at cisco hated me, but they were clear there would be no more > support for this monster. meh > > Thanks, > Nick > > On Mon, Jan 11, 2021, at 2:24 PM, Brian Meade wrote: >> Unity Connection Live Record may be an option you could try and have it >> conference in that number. >> >> I think MediaSense is still around for video call handlers/video >> voicemail/video on hold if I remember correctly. I think they only killed >> it for recording calls. >> >> On Mon, Jan 11, 2021 at 1:56 PM Lelio Fulgenzi <[email protected] >> <mailto:[email protected]>> wrote: >>> I sure was sad when they EOL’ed Media Sense. I really wanted to do video >>> call handlers and video voicemail and greetings. >>> >>> >>> >>> Take a look at https://www.mns.vc/ <https://www.mns.vc/> they might have >>> what you’re looking for. >>> >>> >>> >>> Lelio >>> >>> >>> >>> >>> >>> From: cisco-voip <[email protected] >>> <mailto:[email protected]>> On Behalf Of Nick Barnett >>> Sent: Monday, January 11, 2021 12:54 PM >>> To: cisco-voip <[email protected] >>> <mailto:[email protected]>> >>> Subject: [cisco-voip] Alternatives for MediaSense simple recording? >>> >>> >>> CAUTION: This email originated from outside of the University of Guelph. Do >>> not click links or open attachments unless you recognize the sender and >>> know the content is safe. If in doubt, forward suspicious emails to >>> [email protected] <mailto:[email protected]> >>> >>> >>> Hey folks. What are people using now that MediaSense is EOL? It was fine >>> for what it was. It just recorded anything you threw into it. it weaseled >>> it's way into some weird apps we have, and now I'm kinda stuck. We have an >>> iphone app that was developed to work in areas with poor data connectivity. >>> It creates a conference call to a PSTN number that routes into our system >>> and is a route pattern attached to a SIP trunk directly to MediaSense. >>> >>> >>> >>> From there, we use APIs to pull the file down and save it using meta data >>> from the initial call. >>> >>> >>> >>> We aren't using ANY of the recording profiles or advanced features of >>> mediasense. Our new recording system is NICE Engage and they don't offer >>> any way to record via route patterns. >>> >>> >>> >>> Are there any open source, or really ANYTHING else out there that can do >>> this simple procedure? The most basic of requirements are 1) non >>> proprietary audio format 2) retrievable with an API or script. My cisco >>> account team can only recommend Webex for recording which doesn't look to >>> allow recording with a route pattern. Our VAR sells NICE which requires an >>> extra application to kick of a recording like this. >>> >>> >>> >>> What are you guys using? Any suggestions for me? >>> >>> >>> >>> Thanks, >>> >>> Nick >>> >>> >>> >>> P.S. just to be clear, MeidaSense is not our quality assurance platform. We >>> use NICE Engage for that and it's fine for now... just looking for >>> something to fill the gap left by a disappearing MediaSense and our route >>> pattern recording method. >>> >>> >>> >>> _______________________________________________ >>> cisco-voip mailing list >>> [email protected] <mailto:[email protected]> >>> https://puck.nether.net/mailman/listinfo/cisco-voip >>> <https://puck.nether.net/mailman/listinfo/cisco-voip> > > Thanks, > Nick > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip
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