Clusters or servers?

It’s my understanding you only have to rebuild the server.

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On Mar 21, 2022, at 11:45 PM, russon81 <[email protected]> wrote:



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I've already rebuilt 3 clusters because of this.  Thanks Cisco!

-------- Original message --------
From: Lelio Fulgenzi <[email protected]>
Date: 3/21/22 8:23 PM (GMT-08:00)
To: Kent Roberts <[email protected]>
Cc: [email protected]
Subject: Re: [cisco-voip] Just an FYI

As far as I know, the COP file doesn’t fix anything.  It just removes the 
warning.  TAC can still see an ungraceful shutdown happened and can still 
direct you to rebuild.

And yes. It’s ridiculous that there isn’t a way to do a system check to 
determine whether or not the system is operating ok.

https://www.cisco.com/web/software/286319173/139477/ciscocm.add_utils_ungraceful_warn_disable_v1.0.cop-README.pdf

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On Mar 21, 2022, at 11:05 PM, Kent Roberts <[email protected]> wrote:

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Intersting that TAC didn’t offer that as a solution nor could they provide any 
way to validate the box was safe for production.



On Mar 21, 2022, at 9:03 PM, Lelio Fulgenzi <[email protected]> wrote:

Yes.  This has been making the rounds in some forums and spaces.

Great thing is… there’s a COP file to remove the warning from the login screen.

¯\_(ツ)_/¯

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On Mar 21, 2022, at 11:00 PM, Kent Roberts <[email protected]> wrote:

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Just through I would share.  For those that don’t know…

New in CUCM 12.5 su4, a excellent new feature (a stupid one) was added….  If a 
CUCM node takes an unscheduled power down…it must be rebuilt.  There is no way 
to remove the ungraceful shutdown alert that becomes present.      Only way to 
recover is via DRS, so make sure your DRS backups are working.    A snapshot 
backup will trigger the same event as it wasn’t a clean power down.     If no 
DRS is available, its a complete removal of the entire node, and rebuild from 
scratch.

So, once you complete your upgrade, run a full backup.

Just thought I would share…...
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