With an open group, you are going to have your share of noise. Everyone's
ides of noise is different. For example, to many this very e-mail is noise
because it is not directly on subject.
But there are some things we can do to help lessen the noise. They are on
my to-do list, just have been too busy.:
1. Comprehensive FAQ - we need a new faq that can answer the questions that
are asked over and over again.
2. Split out the professional group from the general networking group.
3. Setup a system where new users can not post directly to the group - This
is the most difficult of the three ideas and will require substantial
coding. What I want is to have a system where when an e-mail arrives (or
from the newsfeed or website), if the poster has not been approved, it gets
bounced into the moderators queue. If the moderator (actually we will have
many) agrees that the message is appropriate, the moderator will allow the
message to pass. Plus if the moderator feels that the poster will continue
to send interesting and valuable e-mails, the moderator can place the user
in the "automatic approval" category so future e-mails will not need to be
approved. The goal is to bounce new messages from first time posters, but
allow the old-timers to post without moderation. Thus filtering the new
user asking inappropriate questions and the occasional spam.
Take care,
Paul
----- Original Message -----
From: "John Neiberger"
To:
Sent: Wednesday, August 15, 2001 6:05 PM
Subject: Re: Associate and Professional Email Lists [7:16217]
> Yes, Paul did do a good job cutting down that traffic. I just noticed
> that in the last month or so there has been a slew of *really* basic
> questions that can be answered in the first two or three chapters of any
> decent CCNA study guide or by a 30 second search on CCO.
>
> I certainly don't mind answering these types of questions, I was just
> concerned that the purpose of the two separate lists was being
> undermined, causing a lot of unnecessary traffic. To me it's no
> different than posting jobs on the Associate or Professional lists. It
> may reach some of the right people, but it's not the appropriate place
> to post that type of information.
>
> >>> "Tom Lisa" 8/15/01 3:19:55 PM >>>
> Yes, John, there is an Associate list. We have a similar problem
> there as well. People keep insisting on asking CCNP/CCIE level
> questions on that list.
>
> However, people being the way they are, I doubt we will ever
> solve the problem completely. But, you got to admit that Paul
> at least cut down on the volume of CCNA level traffic on this list.
>
> Prof. Tom Lisa, CCAI
> Community College of Southern Nevada
> Cisco Regional Networking Academy
>
>
>
> John Neiberger wrote:
>
> Excuse me for this rant. I'm not trying to be the content cop, I
> just
> wanted to make an observation.
>
> Do we no longer have an Associate list as well as the Professional
> list? We've been getting horrendous numbers of emails lately that
> simply do not belong on this list. If you don't know how to connect
> a
> PC to a router using the console cable or how to connect two routers
> back-to-back, it seems to me that you should ask those types of
> questions on the CCNA-level list, not the CCNP-level list.
>
> I'm not intending to come down too hard on people asking these
> questions, I'm just asking that you post to the appropriate list.
> The
> Associate mailing list is intended for the simpler questions, while
> the
> Professional list is intended for those with slighly more advanced
> questions. I understand that we tend to grant a *lot* of leeway
> when
> it
> comes to subject matter, but the level of the question should still
> be
> appropriate to the list it's posted to.
>
> Okay, enough ranting. :-) Back to our regular programming....
>
> Regards,
> John
> [EMAIL PROTECTED]
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